Riverbank Finance Google Reviews
999 reviews averaging 4.9 stars — see why Michigan families trust Riverbank Finance with their home loan.
NMLS #666287
Top-rated on Google Reviews
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Highly rated Michigan mortgage broker
Searching for a great mortgage broker in Grand Rapids, Michigan? Stop right here! Our top rated mortgage firm receives praise for our outstanding service combined with our incredible mortgage rates. Our team of experts brings years of know-how to make buying a home easy and worry-free.
We're ready to help, whether you're buying your first house or want to refinance. But don't just believe what we say, find out why our customers think we're the best in Grand Rapids! Get in touch with us now to begin the journey to your dream home with a mortgage that fits your goals.
What our clients are saying
“As a first-time homebuyer, I really appreciated how informative and patient Anthony was throughout the entire process. He took the time to explain each step clearly and made sure I felt comfortable and confident in my decisions. Communication was always prompt and helpful, and I consistently felt like I was in good hands. I’d highly recommend Anthony to anyone looking for a knowledgeable and reliable mortgage broker.”
“Anthony Bird was fantastic through our home purchase experience. He was always available for our questions and made sure the process was as smooth as possible and that we knew all our options. This was our second time using him and would recommend!”
“Sonya was AMAZING to work with! I had a challenging situation and she found me a great option for my mortgage, whereas other companies flat out said, “nope, can’t help you.” I closed this week and the entire process was smooth and Sonya was very accessible/responsive to my questions along the way. I am extremely pleased, and thankful, for having found Sonya at Riverbank, for my mortgage.”
“We can’t say enough great things about Michaele! Buying a new home is a huge decision, and throughout the entire process, she made us feel confident, informed, and genuinely cared for. As a family of five preparing to move into our new home, there were plenty of questions and moving pieces along the way. Michaele was always quick to respond, patient with our questions, and willing to go the extra mile to make sure we understood every step. We never felt like just another transaction—she truly had our family's best interests at heart Her professionalism, knowledge, and attention to detail helped make what could have been a stressful experience feel smooth and manageable. Thanks to her guidance, we were able to focus on the excitement of finding the right home for our family. We are incredibly grateful for all of her hard work and would highly recommend her to anyone looking for a mortgage professional who is not only excellent at what she does, but also genuinely cares about her clie”
“Tomas F. is absolutely amazing, and I’m so thankful he was my loan officer. As a first-time homebuyer, I had a lot to learn, and he walked me through every step of the process, taking the time to educate and guide me along the way. There were definitely some stressful moments, but Tomas was always there as my advocate. He prepared my file so thoroughly before underwriting that the processor and underwriter already had everything they needed, making the underwriting phase smooth and surprisingly quick. If rates drop, I already plan to refinance with Tomas. I trust him completely and am confident that he will handle my file with the same care, diligence, and professionalism. He’s not only effective at what he does, but also kind, patient, and genuinely invested in helping his clients succeed. I would recommend Tomas to any homebuyer, but especially to first-time homebuyers. If you’re looking for someone who is trustworthy, patient, diligent, and highly effective, give Tomas a call.”
“Josh was amazing to work with. He went well above and beyond with every aspect of our mortgage approval. He personally cares about his clients. His interactions with us were nothing but professional, helpful, informative, and timely. For our next house, we will definitely choose Josh!”
“I’ve had the pleasure of partnering with Michaele Daugin on several client transactions, and she consistently goes above and beyond for her clients. Michaele is knowledgeable, responsive, and dedicated to making the mortgage process as smooth as possible. Her professionalism, attention to detail, and commitment to exceptional service make her a trusted resource for homebuyers. I highly recommend Michaele to anyone looking for a reliable and experienced mortgage professional.”
“I highly recommend Damon Grosz for your loan needs. Stress free and closed in less than 3 weeks. Absolutely amazing experience created by Damon.”
“I have worked with Damon and the team at Riverbank Finance for both new home finance and refinance mortgages. They are professional, efficient and thorough. They respect the process and provide a comprehensive assist throughout the entire journey. I recommend them to my family and friends as they have established trust with me. They make a daunting task much easier to understand and follow.”
“Damon was the person who helped us long with Erica and Kim. They were all AMAZING!! They always stayed in touch as much as they could and made the process very quick! We move into our new home next Tuesday with the help of Damon and his team! Thank you all so much????”
“I am not sure where to start. First I was turned down by 3 banks because I owned a Manufactured Home. I was about to give up when Tomas Frezghi from Riverbank Finance came into my life. He assured me he could help, though I had my doubts. My home was built before Hud took over, which made a loan on it almost impossible. I am a widow on social security and my credit score was just OK. He led me step by step. Always answered my text in a very timely manner, and today I have my loan and on the best possible terms. If you need someone to be in your corner and think a loan is impossible, don't give up. Call Tomas and just talk to him. Let him spin his magic.”
“Initial phone call was great, but once we neared our closing date things got rough. First, they failed to inform us that our loan wouldn't be funded on the day of the closing. This not only upset the seller, but didn't allow us to move in on our closing date. Once we got past that, they said the paperwork would be overnighted and it would be funded 3-4 days later (closed on Friday and they said by Wednesday it would fund). Half way through Wednesday we followed up to check the status and was informed that they just received the file and that it now wouldn't be funded for another day. I've purchased several homes, but this transaction was the worst and instead of being apologetic, Riverbank praised themselves for such a speedy time frame to get to closing. I will NOT be using them again in the future.”
“Had a great experience with Tomas. He was great with communication and worked with me to make sure we could hit the closing date we were shooting for. I’ll definitely give him a call when it’s time to get another mortgage or to refi down the road”
“Tomas was very helpful throughout the whole process. He kept me up to date and was always very responsive. Id never heard of Riverbank Finance before but Id absolutely recommend them and particularly Tomas to anyone I know.”
“Anthony went absolutely above and beyond to help us. Our home buying process was a journey and as soon as we got Anthony on board it felt like I could breathe again. Even though we turned to him frantically at what seemed like the last minute, he graciously stepped in and got everything done in a very short amount of time. He was truly our saving grace. Every question we had he answered thoroughly and truly helped us get exactly what we needed.”
“Sonya Doty went above and beyond. She worked with me for 3 years to put me in my home. She explained every facet of the mortgage process to me made sure I completely understood everything right down to the final signature I signed. She is an amazing agent”
“I worked with Anthony Bird as my loan officer on a recent real estate purchase, and I had an excellent experience. He was a clear and timely communicator—always getting back to me quickly and making sure I understood each step of the process. Anthony moved the paperwork efficiently and helped us close in just three weeks. He also took the time to walk me through different loan options, providing helpful guidance along the way. I truly appreciated his professionalism, responsiveness, and support. Highly recommend!”
“My husband and I have used Damon to help on a few home finances over the years. We trust him he has never stared us wrong. He’s Very knowledgeable and helpful. I would recommend Damon to anyone.”
“Anthony Bird and the Riverbank Finance team provided excellent service. In a tough market, Anthony and Team came in and beat my best quote, explained everything thoroughly, and pushed our refi to close in about 2 weeks. I would recommend working with them to anyone.”
“Damon and associates were EXTREMELY HELPFUL and guided me so well for a first time home buyer! He was so kind and patient and very good at explaining everything! I would HIGHLY RECOMMEND HIM for anyone needing a lender/mortgage!!!”
“Sonya Dody and her team at Riverbank Finance were wonderful in making the buying experience of my condo straightforward and easy. Her guidance in helping me through the various tasks to come to closing took the difficulty and anxiety out of the process. I would highly recommend Sonya and Riverbank Financial when buying or selling a property.”
“We worked with Josh Woodwyk with our refinance Loan! He was very professional and very helpful explaining all the steps! Very understanding our senior skills on a computer! This is the second loan with him and his company! I would recommend him and his company to all my friends!Thank You Ron and Pat Turner”
“Refinancing a mortgage can be stressful, but Anthony Bird made the entire process smooth and straightforward. He was incredibly knowledgeable, communicative, and proactive every step of the way. I always felt informed and confident in the decisions I was making. The process was fast, efficient, and exceeded my expectations. I’d highly recommend Anthony to anyone looking to refinance or secure a mortgage.”
“John Degraff was an amazing mortgage Broker to work with. He got my loan closed in 15 days as promised. He made everything easy and was responsive to all questions and concerns. Would work with him again!”
“Damon worked with us and walked us through the process of buying our home! He did an amazing job. His communication was excellent throughout the whole process, as first time home buyers this meant everything to us. The home buying process is beyond stressful, but with Damon alot of that stress was alleviated. If you are looking to buy a home, Damon is your guy! Thank you!!!!”
“Tomas was able to get me the best rate out of 4 other lenders. He is very communicative, answering all my questions and making me feel confident about the process as a 1st time homebuyer. He and his team is very efficient with getting all necessary documents and information needed to ensure a smooth transaction. I already recommended a few people and will go to Tomas for all future lending opportunities!!”
“Josh and his team are nothing but AMAZING! He walked and talked us through the whole process and explained everything and what to expect. Josh’s numbers were right on point when it came to closing costs. Josh and his team are highly appreciated and recommended! We are so blessed to have worked with such a great company! From pre approval to closing, total time of 3 weeks, he was there to help!”
“They're such an amazing company! We had such a pleasure working with them to find our home, and they made sure the process for us was quick and easy! I definitely recommend them to family and friends as well because they're assistance and chatting with us was so nice and thoughtful and imformative, we couldn't have asked for a better company to work with!”
“The whole team at riverbank finance is awesome! Super quick response times and super fast turnaround. we’ve used them several times and each time is just as awesome as the time before. Definitely will choose them again for any home/refinance loans”
“Anthony is on top of things and knows how to help you get the funds you need and walks you through the process. Very attentive to calls. That is impressive in today's market. Highly recommend RiverBank Finance LLC for any Mortgage needs you may have. Be patient and follow the process. It works if you have all the necessary info.”
“I would definitely recommend Riverbank to anyone looking to apply for a loan. This was my first major loan aside from previous lesser car loans. My agent Damon Grosz made the process really easy. I was kind of overwhelmed with having all my records in order. Damon was patient and we had excellent communication, he assured me the process was going along like it should. My APR and payments were even lower than my own credit union of 10+years who didn't even give me a chance. The riverbank team saw that I was on the rebound from my shaky credit/work history which was such a relief in that I'm able to continue forward for me and my family.”
“Damon Grosz and Riverbank Finance really came through for me. After some shopping around, I found Riverbank to be the best financial institution for my house purchase. Damon and his team made the whole process as quick and easy as it could be. It only took me about two and a half weeks from application to close on my home. I have only positive things to say. I'd readily recommend Damon and Riverbank for your financial needs.”
“Josh was very helpful in the entire process, he was able to get us approved for a higher amount and yet keep us under our requested monthly payment. He was very helpful keeping us within our preferred budget and explaining how the whole process works. Would definitely recommend for anyone looking to go through a broker.”
“I've used Riverbank Finance 6 times now and they continue to impress! They do an amazing job shopping around for the best financing options, and when you compare apples to apples, they always come out on top. Anthony is fantastic—he takes the time to walk you through every option and can explain things clearly whether you're new to mortgages or experienced. Highly recommend!”
“Anthony and his team at Riverbank Finance were simply awesome! Within minutes of being introduced to the team, they were wholeheartedly engaged and made us feel as if we were their primary customer and concern. Their level of engagement and communication was exceptional and they clearly explained every anticipated step in the process. Riverbank Finance helped secure what will happily be our forever home and we highly recommend them for your mortgage broker needs!”
“When my spouse and I decided to buy our first home out of state, more than 500 miles from where we were living, I was daunted by the task. However, Sonya and the rest of the team at Riverbank Finance made the experience of purchasing our home incredibly smooth! Sonya was specifically helpful, fast, understanding, and informative. I would be happy to work with Sonya again in the future and recommend her for any mortgage loan needs!”
“Josh at Riverbank took really great care of us from the very beginning of our mortgage application all the way through closing. He had great communication and was very responsive to all of our requests. He was patient and helpful and we felt empowered by his service to us in our mortgage process. We feel like we got the best product and rate possible for our situation. Very thankful for his help in this process!”
“Damon and his team were invaluable in helping us with everything we needed to purchase our home. If some paper work was a little off the gave easybto understand instructions to have everything in order. Any questions I had were responded quickly. They want you to succeed. I can not recommend them enough.”
“Highly recommend working with John DeGraaf and the River Finance LLC team for mortgage/refinance needs. We researched and read many brokerage service reviews before deciding to work with Riverbank Finance and so happy that we did! John was professional, extremely knowledgeable in best practices in the industry, and kept our loan on track to close within a month of application. John was always prompt in answering our questions and did an excellent job in matching a home refinance loan to our specific needs. If/when the time comes again for another mortgage loan, there will be no hesitation in working with John and team again - Thank you!”
“Sonya was fantastic. Always there to assist me. Kim was also fantastic. I am recommending riverbank finance with everybody because they helped me get a home and relatively quickly too. Great service. They both should get raises.”
“I had the pleasure of working with Sonya Dody, and I can confidently say she is absolutely the best when it comes to real estate transactions. As a Senior Loan Officer at Riverbank Finance LLC, Sonya consistently delivers top-notch service. Her expertise in paperwork is second to none – every detail is handled with precision and care, ensuring a smooth and efficient process. Sonya’s commitment to accuracy and providing clear, up-to-date information is incredibly valuable. She takes the time to explain every step of the process, making sure clients are fully informed and comfortable with their decisions. Her professional advice and advisory standards are outstanding, offering insights that are both practical and strategic. Whether you're working with her in Michigan or Florida, Sonya’s dedication to her clients shines through. I highly recommend her to anyone looking for a knowledgeable, reliable, and professional loan officer!”
“Anthony and his team were amazing to work with! They were quick and efficient to answer all of my questions. They kept the process of closing on my house moving quickly. I would highly recommend them.”
“I recently worked with Tomas Frezghi at Riverbank Finance LLC to secure financing for an investment property, and I couldn't be more pleased with the experience. Tomas was excellent to work with—he took the time to understand my unique situation and helped me navigate the best loan options available. As a real estate broker, I’ve worked with dozens of mortgage professionals over the years, and Tomas truly stands out. His knowledge, professionalism, and clear communication made the entire process smooth and stress-free. I highly recommend Tomas to anyone looking for a top-tier mortgage broker!”
“After evaluating different financial products and opportunities for the best fit, we recently selected Riverbank Finance to assist us. We were entirely pleased with the service provided by Anthony Bird. He worked carefully and patiently with us, answered all questions, and was completely forthcoming. I was particularly impressed with his availability and quick response as issues arose, and the solutions he offered. Anthony and the Riverbank team made a potentially complicated process seem very simple. Thank you so much, I look forward to working with you in the future.”
“Sonya helped us out so much with the sale of our old home and purchasing of our new home. She was quick to respond and gave us great insight into our options with financing. Definitely would recommend Sonya and her team to anyone looking to finance a home.”
“I recently worked with John DeGraaf at Riverbank Finance for my home mortgage, and his service was outstanding. John demonstrated exceptional expertise and professionalism, patiently answering all my questions and ensuring I understood each step of the mortgage process. His proactive communication and attention to detail made the experience stress-free. Thanks to John's dedication, I secured my first mortgage!! I highly recommend John DeGraaf for anyone in need of mortgage services.”
“John from Riverbank was so helpful and fantastic at his job. This was our first home purchase and he made it so easily. If you are shopping around for a home loan don’t sign until you talk to them to see if you can get a better deal!”
“Damon was absolutely wonderful to work with. He walked me through each step of the process, with patience. He was very communicative, patient, and mindful before, during, and even after closing. He and his team are very responsive and timely in communication.”
“I had a very delightful time with Damon Grosz being my mortgage broker. He was able to pull a few strings for me and I feel he went above and beyond. Very thankful. When I had questions, he had answers. He didn't hesitate to make me feel heard. Thanks Damon.”
“I had a fantastic experience with Damon G. at Riverbank! He was very personable and great at explaining each step of the process I was going through. Definitely recommend if you are trying to get a decent loan on a MH! ????”
“Can't say enough about Sonya and the Riverbank Finance team. Sonya was very quick to respond to our request (after business hours). She was very transparent on the whole process and very responsive to all questions. The Riverbank Finance team got our closing taken care of on time with absolutely no issues. Thank you to all involved for making this a painless process.”
“Jenna is an incredible specialist! Time I had quite difficult financial situation as a beginning small business owner, and I lost my hope in obtaining the refinancing, but she was able to find a perfect solution for me and made miracle happen. Perfect communication skills, respect, total willingness to help - The best experience Overall!”
“Searching for our perfect house was a long process but well worth it! Josh and his team were super helpful through every step! They made it really easy to reach out for any questions along the way.”
“I cannot even begin to say how much Sonya and her team helped us with our mortgage! She is very responsive and is always there to answer your questions. She made this process so seamless! It was such a great experience. I would highly recommend Sonya!”
“Sonya Dody was a great help getting me approved and closed on a tight deadline. The team was very responsive and always on top of everything that needed to be done. I highly recommend them for your financing needs!”
“Great experience with Anthony at Riverbank! He really made my first time home buying experience smooth and easy. I appreciated his knowledge and expertise throughout the whole process. I would recommend working with Anthony for anyone looking to purchase a new home!”
“I had a great experience with John Degraaf at Riverbank Finance. He was a very helpful loan officer who took the time to explain the processes they were using and was quick to respond to any questions I had. The whole process was quick and easy, thanks to them.”
“Anthony was great to work with! He gave me the best rate after shopping around for a while and he was a straight shooter the whole time. Highly recommend working with him!”
“Josh was great to work with! Our house buying process was very lengthy and he was still engaged with us until the very end! He was also motivated to make things right for us until the very end! Overall, we had a great experience with Riverbank Finance!”
“I worked with Anthony for over two years during my long search for my first home and he was a pleasure to work with! Knowledgable, patient with all of my questions and generally pretty quick to reply. I would recommend Riverbank if you’re searching for a lender.”
“Sonya Dody is great. She has put up with me for years reaching out for information about home loans. She has never pressured me but always provided education so I would know what the next steps were towards purchasing a home. Even after she got me pre-approved a couple years ago and I changed to go in a different direction and do a land contract- She was informative and supportive and has now successfully gotten me refinanced on the land contract home. Thanks for everything Sonya.”
“Anthony was amazing period, point, blank!!! He got us an amazing rate on our refinancing. We went from 7.25% to 5.75%!!!! Anthony was extremely helpful during the entire process from beginning to end. He and his team are informative subject matter experts in refinancing. I highly recommend his services! Thank you Anthony!”
“We received excellent service from Riverbank Finance and specifically from our agent, Damon. Damon worked with us to get the best rate in a simple, timely fashion. We appreciated his attention to detail and his clear instructions. Thank you!”
“I had the pleasure of working with Tomas Frezghi and his team. They were prompt, knowledgeable, and friendly. Tomas is a wonderful asset to Riverbank finance and went above and beyond to make sure I was taken care of. I highly recommend working with Tomas and his team at Riverbank finance.”
“Anthony Bird was an asset in helping me find the best options for finance to purchase my new home. He was available for any questions I had and was quick to respond. Highly recommend Anthony and his staff. I do feel the current process for financing/closing on a propery could be streamlined.”
“I worked with Damon who helped me with my first home purchase using a VA loan. He is very good at his job and was there to answer any questions I had along the way during the process. If you're looking to take out a mortgage or do a refinance, reach out to Damon and he will take good care of you.”
“Josh was easy to work with; laid back yet conscientious and thorough, prompt with replies, and took the necessary time to listen and help come up with the best solutions for my situation. He was especially good at explaining things I was unfamiliar with and answering my questions in layman’s terms. I would highly recommend him for your mortgage needs and will definitely be using him in the future!”
“I worked with Sonja Doddy to help me get financed on a house and she was amazing. She did everything she could to get to best loan that worked for me and my wife being first time buyers. She then went further and got us some incentives for our closing costs and saved us A LOT OF MONEY! She was also very thorough and gave us all the information we needed to understand the process of buying a home. I definitely recommend Sonja and riverbank financing if you’re looking to purchase a house!”
“Damon (and the team at Riverbank) were so great to work with! Damon made the process accessible by being available to answer my (many!) questions; he and his team were attentive to detail and swift in moving things along...I feel like they had my best interest at heart, and I'm grateful for their efficiency and personalized care!”
“Anthony Bird was phenomenal in assisting me through the financing process. He and his team made the entire process quick and easy to understand and I can't recommend them enough. Be sure to ask for Anthony for all your mortgage needs.”
“I worked with Tomas for my mortgage, and he made the entire process incredibly easy and stress-free. Tomas was always available through text, calls, and emails, promptly answering every question I had. His clear and thorough explanations helped me understand each step of the process. I highly recommend Tomas for anyone seeking a reliable and communicative mortgage broker!”
“We have now refinanced our home twice with Riverbank Finance; first a conventional, then a VA loan. The entire team (John, Kim, Pammy, Jen, and Jessica) has been so courteous, professional, and efficient. John, in particular, is very knowledgeable and worked very hard to save us a significant amount of money on the cost of the loan and the closing costs. You will benefit from an entire team with valuable expertise who has streamlined this process into a very user-friendly format. We highly recommend Riverbank for all your home financing needs!”
“I had an exceptional experience working with Damon at Riverbank Finance during my home buying process. Damon expertly guided us through the VA home loan process, patiently answering all of our questions and explaining every detail thoroughly to ensure there were no surprises along the way. His professionalism and expertise made the entire process smooth and painless. I highly recommend Damon and Riverbank Finance for anyone looking for a seamless and stress-free home buying experience. Thank you, Damon, for your invaluable assistance!”
“Damon at Riverbank Finance LLC was very helpful and knowledgeable. As a first time homeowner he answered all my questions and made the process very easy to understand. Always responded and flexible with my schedule.”
“This company was awesome to work with. Josh and his team helped me and my husband to get through a very complicated situation we had for refinancing our home. Even though the case kept getting more and more complex as we worked stuff out, Josh and his team were always ready to provide timely assistance in every step of the process. They were very flexible with timing and case management and they even went above and beyond to help us find the right vendors when we needed inspections of any kind. I would 100% recomend working with them any time! You guys ROCK! we will be forever greatful for your help with our case.”
“Best and easiest experience I could’ve hoped for! Jenna was absolutely outstanding! Excellent communication and updates throughout! She never left me wondering what was going. HIGHLY RECOMMEND Riverbank!”
“My wife and I applied for a loan a couple of month ago. It was our first loan so we were a little slow on getting everything that one would need to successfully get approved but nonetheless the patients of the agent and helpfulness were top notch. I am truly happy to have done business here and very grateful for the help I received.”
“Five stars is not enough to express my gratitude for Tomas Frezghi and Kim Conklin! Both were so accessible and responsive and I felt like their only and most important client. Buying a home from across the country is stressful enough but Tomas made the entire process as easy as possible. He was in constant communication and consistently responded to my many questions same day. He was a voice of calm and expertise the entire time. I had reached out to other lenders in the beginning and Tomas stood above them all with his communication and checking in from my first contact with him. Thank you Tomas and team! I truly appreciate you and all that you do.”
“Damon at Riverbank Finance LLC was so accommodating and helpful with both of my last purchases. He was able to walk me through the financial process, acquiring me a loan and following up every stop of the process.”
“Riverbank Finance LLC -Anthony Bird & Associates- is a superb mortgage broker. Great and clear communication, meticulous documentation proofing and reviewing, best rates and personalized mortgage plans. Highly recommended, this company really takes care of its customers. Make yourself a favor and call them to take care of your financial needs, you won’t regret it. We are closing today, and the process was made easy and smooth by Riverbank. Thank you Anthony! … O - Mar”
“Josh Woodwyk was truly amazing. It took me than 2 years to find the right house, and during that time, I emailed Josh numerous times with various questions and applied for multiple houses in 2021 and 2023. Throughout this process, he remained exceptionally polite and patient, providing detailed answers to all my inquiries. Additionally, all my siblings utilized his services to secure their house loans, and we are all extremely satisfied with the results. We've even recommended him to our friends, who also benefited from his services in 2023. I wholeheartedly recommend Josh and his company to anyone seeking a seamless loan process. Not only does he offer the best loan rates, but he also ensures that you are approved for the highest possible amount. We had previously tried another company, but they provided us with an approval for significantly less than what Josh secured for us. Therefore, my siblings and I highly recommend him.”
“Riverbank Finance is absolutely incredible to work with. I don’t think I could give enough compliments to Anthony Bird and his team. This was my first time purchasing a home and going through the entire process and they walked me through everything step by step, and when I say step by step I mean in a way that I understood. Not with large terms that went over my head and made me feel uncomfortable. They offered me every option available and gave me the choice with no added pressure. They worked around the clock to make the timeline work and hit my closing date and even worked with my financial planner directly so I didn’t have to play the middle man. If you’re looking for a superstar team that can get you the lowest rates in town, I HIGHLY recommend giving them a call! You won’t regret it!”
“Tomas was great to work with. His interest rates were better than the competition. He was very knowledgeable and answered all of my questions. I will definitely work with him again in the future.”
“I reached out to the company and spoke to Jillian who told me she can help me obtain a loan. I specifically stated do not run my credit unless you can find a product that works for me. She promised me they could work with me. She ran my credit, I have an 750+ score and then told me they couldn’t help me find a loan that fit my needs due to her error. Really terrible! I’ll do a refinance on my other personal properties with another bank. All I wanted was honesty. I don't mind if you mess up we are all human, but don’t ignore my call bc we could have worked it out another way.”
“Jillian Runkle exceeded all expectations! After a disappointing experience elsewhere, Jillian came to the rescue with her exceptional professionalism and efficiency. She not only managed to close our loan in just one week (although, let’s not set that as the standard!), but she did so with a level of expertise and grace that left us thoroughly impressed. It’s worth noting that this was her first close after transitioning to sales, which speaks volumes about her talent and adaptability. Jillian’s dedication and knowledge are truly outstanding, especially given the complexities involved in switching loan companies. Her informative approach and unwavering support turned what could have been a stressful ordeal into a seamless and enjoyable journey. If you’re in search of a loan officer who goes the extra mile, look no further than Jillian Runkle at Riverbank Finance LLC. She’s simply fantastic!”
“Worked with Anthony Bird. First time home buyer with very little experience in the area. Anthony helped right away, was always available, explained everything in great detail. Was available throughout the whole process, checked in occasionally when we were searching for homes. Sent us some videos as well explaining certain things for us. Got us a great rate especially compared to what I was hearing from other people. Would absolutely use their services again and recommend them to anyone.”
“I am both grateful for and impressed with the unparalleled professionalism and expertise of Jenna Gordon at Riverbank finance. Jenna enabled my family and I to purchase our first home because she diligently searched for programs we qualified for that would provide assistance for our down payment and closing costs. She facilitated us throughout the entire process and explained everything as she went. We had delays in our purchase timeline that Jenna navigated well. She is friendly and communicative even with a busy schedule full of other clients. Without Jenna or Riverbank finance we would not have a home. Thank you!”
“We absolutely loved working with John and the Riverbank Team. John was recommended to me by a realtor over two years ago by a realtor in Grand Rapids, and though we ended up buying in Northern Michigan, he was still such a personal and excellent mortgage lender who worked with us for over a year to secure a mortgage and finally close on a house this past week. John was incredibly responsive and available by email, call, and text for over a year, and had really good advice and insight into the housing market and lending process. Throughout our buying process, our realtor continually commented on how great John was to work with, and they got us to closing day so smoothly. We can highly recommend him and the Riverbank Team for your mortgage lending!”
“Had a great experience working with John DeGraaf at Riverbank Mortage. Got the home I wanted and the process with John and Riverbank was smooth. John was honest and upfront about issues and I can’t recommend him enough.”
“I worked with Anthony and Kim. They went above and beyond to get me into a house before my landlady pushed us out. Even contacting us after business hours to keep us updated. We were able to sign on our house the day before Thanksgiving. They probably had other clients they were working with at the same time but still got us in a place before it was to late. I would highly recommend Riverbank Finance for your house purchase. I am grateful for Kim and Anthony. Thanks again Riverbank Finance.”
“My experience with Anthony was excellent. He was able to help me get my loan processed with great speed and efficiency. Him and his team make the process a turn key experience and are highly responsive. 5/5”
“Our mortgage broker, Tomas, was very helpful and patient throughout our long process to find a house. He and all of the staff we worked with were wonderful in guiding us through the sometimes stressful homebuying process. Definitely recommended!”
“I cannot thank Anthony, Pammy, and the team enough for helping me buy my first house! Anthony hunted for programs I qualified for to save me money and checked in on me regularly to see if there were properties I was looking at, and he gave me a pep talk when I was beginning to get a little discouraged. When I found my new house, Riverbank Finance gave me the edge I needed during a hot, competitive market by providing a short timeframe for the closing date and following through with their super quick and efficient processing. I highly recommend Riverbank Finance!”
“Great company to work with. Fast efficient service. After closing on your property, they will look ever 6 months to see if interest rates have lowered to where they can refinance you. I'm very happy I choose Riverbank Finance LLC”
“I recently worked with Andrew Wilterink, Mortgage Broker wiyh Riverbank Finance LLC, and I couldn’t be happier with the service I received. Andrew went above and beyond to help me close a HELOC deal, showcasing his exceptional focus and results-oriented approach. He guided me throughout the entire process, making it seamless and stress-free. If you’re in need of any mortgage assistance, I highly recommend reaching out to Andrew. He’s dedicated, professional, and ensures you get the best solutions for your mortgage needs.”
“Tomas Frezghi needs to change his name to Harry Houdini as he makes the impossible, possible. Expect professionalism, rare work ethic and a guy who genuinely cares about a positive outcome for his customers. Like the famous Joe Gerard said "Help enough people get what they want and you'll get what you want." and I'd venture to guess Tomas has read that book and is living every word. In a day and age of horrible customer service, Tomas is a unicorn of old fashion "personal touch". Thank you Tomas for all your effort going into helping me get the positive outcome I needed in my mortgage loan needs!”
“Josh was so great to work with to get our loan for our first home! He went above and beyond starting with our first call and explained everything we needed to know about buying a home for the first time. Through the whole process, communication was great with him and he answered our questions no matter what time of day. Definitely recommend!!”
“The staff at Riverbank Finance were incredible! Everything from our expedited pre-approval to the closing of our home was seamless. This was our first home purchase and Riverbank secured the best loan for us and skillfully walked us through the entire process.”
“Josh was amazing. Patiently answered all my questions and helped make navigating the process very simple. I was able to close the house in a timely manner due to Josh and the team's support. Highly recommended! This team is awesome!”
“Sonya helped me get a home loan and a closing within 38 days. The process was so smooth and quick. I wish I could give her more stars!! Such a pleasure to work with. Response time was great. I’m so glad I found this company online. Now I’m ready to enjoy my new home. I would totally recommend to family and friends ????”
“Recently closed on an investment property. Anthony was a great resource! He replied quickly to all requests, answering questions and providing documentation much faster than I expected. He and his team are really on top of their game! I very strongly recommend them. We're looking to purchase another property soon and are continuing to work with them.”
“Anthony Bird is a great lender, he took a lot of time to help my fiancee buy our first home, no matter how many questions he explained in easy detail all the fine print and worked close with us. We were initially approved for a FHA Loan and he gave great advice on how to get our credit score up so we could qualify for Conventional which made things a lot easier for us. 10/10 would work with him again.”
“I reached out to Riverbank Finance after seeing an ad on Facebook. I was quickly put in touch with Damon. He was very thorough with explaining the process and what options they offered. We had a bit of a unique situation and Damon worked hard to get us into our home. It was great working with him and I truly appreciate it!”
“Closing on my first home today at 24, and John DeGraaf was my loan officer. He worked very swiftly and has prompt communication. I did research prior to starting the process, so I knew quite a bit already but he made the process smoother than I could’ve ever imagined. No horror stories here. I chose a close date, and that date was met. I feel like I got a great deal for the market we’re in and I’d definitely do business again with Riverbank.”
“As a realtor, there are a few key things I look for in a lender, and Damon Grosz from Riverbank Finance has all of them. He worked hard for our clients who were purchasing their first home from start to finish. He was communicative, hard working, and creative at overcoming obstacles. Highly recommend.”
“I had the pleasure of working with John at Riverbank Finance and I can't express how grateful I am for his exceptional service. Throughout the entire home buying process, John proved to be a reliable and dedicated professional. Even when we encountered unexpected delays with the VA, John handled them with remarkable expertise and grace. His friendly and approachable demeanor made it feel like I was working with a trusted friend throughout the entire process. One of the standout qualities of John was his ability to communicate effectively and navigate any challenges that arose. When we faced delays with the VA, John helped take charge and proactively addressed the issues, ensuring a positive outcome for myself! (from what I've read, positive outcomes with the VA are not exactly common). Johns ability to effectively communicate with all parties involved was a key component of overcoming the challenges we faced with the VA. Working with John was an absolute pleasure. He was always easy ”
“Andrew was great! Very knowledgable and quick to help. Made our first time home buying a lot less stressful. Would definitely recommend Riverbank Finance!”
“I just finished purchasing my first home and I could not recommend Riverbank Finance enough for finding a great mortgage. Damon Grosz was really helpful and responsive when any questions came up, and he was able to get me a great rate on my mortgage. Best of all, he was honest and upfront about how the whole loan closing process works, which I found to be very helpful.”
“I worked directly with Josh. The experience was top notch from beginning to end. Smooth and simple process to secure quotes, gather documents, submit loan applications, etc. Josh was excellent at communicating throughout all the steps of the process both over the phone, e-mail, and text. Highly, highly recommend Riverbank Finance for all mortgage financing needs!”
“Riverbank Finance made the loan process easy and simple. Everyone was helpful, patient, and knowledgeable throughout the process. I would recommend anyone looking for a mortgage or to refinance to call Riverbank Finance. They are a Great company to work with.”
“Damon and his team at Riverbank Finance are knowledgeable, while also being quick to respond to any questions. They make the entire mortgage process very quick. My wife and I have used them now for two mortgages. Look forward to working with them again in the future.”
“My experience with Riverbank Finance and Jenna Gordon was great. As a first time homebuyer they answered any questions I had and were patient with me. There was never any communication problems and always got back to me with answers in a timely manner.”
“Josh Woodwyck and his team are great people. They worked with me tirelessly to get the best deal for me. As a first time home buyer, I had a lot of questions and concerns. Josh answered and explained everything thoroughly for me. Will definitely recommend to everyone I know.”
“As a first time homebuyer, Anthony and his team were very supportive and responsive during the entire loan process. I was referred to Riverbank because of how fast and easy to work with they are, they did not disappoint. Anthony and Malina helped to ensure everything went smoothly to secure my loan. Huge thanks to the Riverbank team.”
“as a first time home buyer, it was overwhelming to try and process all the information coming at us. having a team that was able to explain it in a clear way, take the time to answer a text or call whenever i made one, it made me feel way more comfortable with the process. I would highly recommend them for anyone looking for a mortgage or a re-finance. John DeGraaf and Brandon Marble were excellent. thanks guys!”
“I absolutely loved working with Josh! He walked my husband and I through every part of the process of refinancing our home, and was one of the kindest people we've ever met. He over-exceeded our expectations and went above and beyond. It was a pleasure working with him. If I could give a thousand stars I would! HIGHLY recommend!!!”
“Working with Riverbank Finance was the best decision I was ever able to make as a first-time homebuyer. I really don't have enough incredible things to say about this great team of people, but mostly about my loan officer, Brandon Marble. Brandon went the extra mile in every way he could. Brandon was able to guide me through the various loan programs available and found the perfect solution for me and my wife. Every time I spoke to Brandon, I knew I was in good hands throughout the home purchase process. I am truly surprised at how quickly Brandon and the rest of the team were able to get me approved and into my first home. Even my realtor and the folks from Chicago Title were astonished of Brandon's work - and that truly says a lot because I know they deal with many great individuals working in this field. I would recommend Brandon and Riverbank Finance to anyone and everyone purchasing a home! THANKS !!”
“Brandon Marble was great to work with. He is amazing person and very helpful. He understood the timeline I was working with and did everything that was possible to help me close on time, even with some unforeseen obstacles along the way. The process from start to finish was seamless. I heard from my friends how was so hard ,but with Brandon and Marline was so easy. I recommend all my friend to have their mortgage from river bank just because Brandon is there and the entire team who was always responsive and professional. Highly recommend.”
“Sonya with Riverbank is absolutely amazing! She goes above and beyond! There were times where I would reach out last minute and ask her to run comps for a home and she would respond ASAP even after hours! I would highly recommend Sonya and Riverbank to truly find what is best for you in your search for a home!”
“I dealt with Brandon Marble and he was very good to work with. I was able to contact him with any questions, many times later in the day due to my work schedule. He was vey informative with this being my first home purchase and made sure I was aware of everything that was coming up and what to expect. I really enjoyed working with him.”
“I found RiverBank an extremely competent financial group, I am not an easy person to financially process and they were able to close on a home in less than 3 weeks. This house was not your traditional ready to jump on real estate, this is a livable house but it has significant amount of work required the appraisal showed this. Undaunted Tom was able to navigate this problem and and when presenting me the situation also produced multiple vectors to accomplish the goal. RiverBank is professional, caring, and highly responsive to questions. I have no issues with referring them to my friends and colleagues.”
“Tomas Frezghi was the agent I worked with at Riverbank and he was incredibly helpful and available throughout the home buying process. He was always willing to assist or answer questions any time. It was as less stressful as home buying could be”
“Tomas was great to work with. He understood the timeline I was working with and did everything that was possible to help me close on time, even with some unforeseen obstacles along the way. The process from start to finish was seamless. And the entire team was always responsive and professional. Highly recommend.”
“We have worked with Anthony and his team for years! They always get us the best prices and in an extremely timely manor! Highly recommend.”
“Jenna and her team are great to work with. They had absolutely no problem helping me get through the closing process for my first time while making it easy and painless.”
“We just moved into our new home and Riverbank Finance is the reason we were able to close on our loan. To make a long story short we were in the last stages of our loan process with our previous lender and they pulled out of the loan! We were 3 weeks from closing!! Our realtor referred us to Heather and she took us on, from scratch, and got our loan closed in 2 weeks!! This place is absolutely amazing, easy to work with, and everyone was so helpful!!”
“We were concerned about how much of a hassle a mortgage would be in this crazy market, but Kelsey made everything easy and straightforward. Excellent communication from start to finish! She is a true professional.”
“Anthony was great to work with. Explained everything in detail and explored options to best suit us. We will use this team again if we ever need to refinance!”
“Andrew W. and his team are amazing, we had great communication, he walked me through the paperwork and everything was put into easy to understand terms, he provided a wealth of information that allowed me to make the best choice for my mortgage needs. Everyone at the RiverBank team was knowledgeable, and never seemed badgered by my dozens of questions. Andrew was available through text, email,and phone, and responded within a short period of time, one instance he even responded during his day off. I couldn't of asked for better service from a local business or from a Loan Officer If you're looking for a mortgage company who understands the local area and has awesome communication/information you won't find better service than at RiverBank.”
“Anthony was AWESOME to work with. He was patient with my questions and the long process (issues on my side) it took to do my refi. Communication was great and I got a rate that was unbelievable. I HIGHLY RECOMMEND him and will definitely use him again when the time comes!”
“Great experience from the very beginning to the end. We worked with Brandon Marble and he was top notch professional, efficient and easy to work with. He went above and beyond to make our mortgage work, including answering my questions in the evenings and or weekends. We had a somewhat complicated and unique situation, that required thinking outside of the Box - and Brandon rocked it. I HIGHLY recommend Riverbank Finance and specifically Brandon Marble for your mortgage needs!”
“Had the pleasure of working with Kelsey who is extremely detail oriented and proactive while preparing me for my first home purchase. I would definitely recommend her if you want someone who will look out for your best interests when applying for a mortgage.”
“Was an awsome experience! Walked me thru each process, worked to get me the best rate, recommended insurance companies, included personalized videos and provided a quick response to questions! was able to get to know them and at closing it was bittersweet as they felt like family. Recommend 100%”
“My agent, Josh, did a great job of not wasting my time and providing the most value up front. He provided me his best offer from the start instead of giving me the usual, this is my best offer but if you get a better one I can beat it pitch. Communication with him and his staff was excellent.”
“I worked with Josh W. on my refinance. All I can say is that it was an excellent experience. He was very friendly, not at all pushy, answered all of my questions, and calmed my nerves about the process. Josh got me a rate that beat everyone else's offers. I will definitely consider working with Josh in the future.”
“We had a phenomenal experience working with Kelsey Robinson. She went the extra mile to answer our questions clearly and at lightning-fast speed. I always dreaded applying for a mortgage, but Kelsey made it as enjoyable as possible, and made us feel like we were in safe hands for the largest purchase of our lives. Kelsey ended up getting us cleared to close in 8 days (weeks ahead of schedule)!!! I can't imagine ever working with anyone else.”
“Heather Rake is, by far, one of the best brokers I have ever worked with! She's prompt, professional, knowledgable and someone who cares about her clients. She helped me with my first mortgage and I am having her help me with my refinance as well. I feel 100% confident that she will be honest and upfront with me and that alone deserves respect, especially considering the attitudes of other brokers I have had try to sell me on their business. I cannot recommend Heather enough to anyone who is looking to have their mortgage needs met!”
“I highly recommend Riverbank Finance! Courtney is amazing #bestloanofficerever. She is an expert in her field, professional, incredibly helpful, FAST, and friendly. She made the process easy for us. We had a very tight schedule and a few obstacles. Courtney and her team worked their magic and pulled through for us. They found the solutions that we needed and met our closing date. We could not be happier and will definitely be repeat customers.”
“I have worked with Kelsey twice now to refinance my home, and she has been a dream to work with both times! She not only makes the process easy to follow, but she also ensures that you're given all the options available and are comfortable with the financial decisions you are making. Kelsey guided me through the refinancing process during a difficult transitional time in my life, and I could not be more thankful for her patience, kindness, and knowledge as I came to her with many questions that she was happy to answer. I am so grateful for all of her help with refinancing my home!”
“I really wanted to make that leap forward in buying my first home, but had no idea where to even start. My brother had just bought his first house the year before and encouraged me to reach out to Kelsey at Riverbank Finance, whom he said really guided him through the entire process. After I built up the courage to send that first email, we started to talk, and she immediately put my worries to rest. As promised, Kelsey helped me every single baby step of the way, and I truly believe I could not have done it without her. Kelsey’s very prompt service, experience, knowledge, confidence, and miraculous ability to explain things to a clueless first time home buyer, helped me move into my first home just in time for the holidays. She will go way above and beyond - definitely recommend!”
“I worked directly with Brandon and Kim and they were fantastic every step of the way. Always very professional and helpful. Every time I had a question or needed something they were quick with responding either by phone call, email or text. I would definitely recommend them to my friends and family.”
“I would highly recommend Josh Woodwyk and Riverbank to handle your refinance needs. We couldn’t be happier with the hard work they put forth to help us and now are better off financially. 5 stars from us:)”
“Kelsey and her team at Riverbank Finance could not have done a better job in helping me to navigate my first home mortgage! When shopping around for a mortgage that fit my needs, I wasn't feeling heard or respected by other institutions. As soon as I started working with Kelsey, I knew she had my best interests in mind and that I was in good hands. She walked me through every step, explained anything that might be tricky for a first time homeowner to understand, and worked incredibly hard to get me the best product possible. I will definitely be going to Kelsey for any future home purchases and would recommend anyone to work with her!”
“Where do I begin?!! Jenna and her team were amazing and extremely helpful throughout my home buying process. I had so many questions, she and her team were there to answer them all. I always felt that my success was important to Jenna and that she truly wanted to see me in my new home as soon as possible. With her help I was able to close on my new home quickly. She listened, genuinely cared and found the best loan that would fit my needs!! I will continue to recommend her to anyone looking for a home. Thank you Jenna!”
“Kelsey was great! She helped us every step of the way through the process of buying our first home. It was very easy to get ahold of her and get all of our questions answered. She was very knowledgeable and really took the time to explain everything in detail.”
“Working with Anthony and his team made the home buying experience much less stressful than it can be. He and Malina were always available and responded quickly to any questions or concerns I had throughout the process and were quick resolve any issues that arose. I would highly recommend them to anyone buying a home.”
“Anthony Bird at Riverbank is great to work with! He is quick to respond and thorough in explaining options. He takes the time to help you understanding what is available and what to expect so you feel comfortable with the decisions being made. He is also great at providing updates along the way with quick update videos and e-mail messages. He also has more options and flexibility than a standard bank or credit union. Definitely will be back for future needs and would highly recommend to others!”
“This was our first experience with Riverbank Finance, as well as Tomas. Tomas was very helpful in helping us find the lowest refi rate! He addressed all concerns professionally, quickly and efficiently! I would definitely recommend Tomas at Riverbank Finance, should you find yourself needing a new mortgage or refinance!”
“Brandon at Riverbank Finance is a rockstar. Communicative, knowledgeable, personable, and thorough. Sometimes in financial matters, you can feel like another number on a paper. Brandon really made us feel like our experience mattered to him, and took great care of us through the home-buying process. I recommend him to anyone looking to purchase or refinance a home. Thanks, Brandon!”
“I had such a great experience with riverbank finance. it took less than 3 weeks to refinance, they were responsive, explained everything to me in great detail, and made it easy to understand. highly recommend.”
“I was very pleased with Riverbank Finance for my home refi. They were very thorough, yet we closed within a few weeks. Kelsey Robinson was my main contact, and she was very good at communicating and responded quickly to any questions I asked. She is definitely a person who you would want in your corner. When we closed, they even sent an agent to our home to sign the documents, making the whole process super convenient.”
“We made a cross country move and Riverbank Finance came highly recommended to us. We worked with Anthony who did an amazing job of giving us clear and precise information throughout the entire process. It was a lot to juggle moving while trying to close on a home, but it was made far easier due to Riverbank Finance. In all honesty, working with Anthony was the least stressful part! I would highly recommend them!”
“Update 08/2021: Amazed again with Tomas and the team. We decided to take advantage of the low mortgage rates and refinanced. They were able to help us eliminate PMI and bring our monthly payment down! Working with Tomas and the team was fantastic. They made the home buying process amazingly simple and quick. I would recommend them to anyone. And as others have said, they are very willing to answer all of your questions. Which was great as first time home buyers!”
“Working with Anthony at Riverbank Finance was easily the best decision I made when buying my first home. As many of you who are going through this a first time or who are refinancing know this process can be stressful to understand. Anthony and his team were great at answering any questions and never made me feel like i was a bother…. Trust me i asked many questions. I had such a great experience that I even refinanced with Riverbank. I will always highly recommend them to anyone. Especially if you looking for someone who is trustworthy, honestly, and efficient. Thank you Riverbank Finance!”
“My experience with Riverbank Finance and Kelsey Robinson has been nothing short of awesome. The process of refinancing my home was painless and extraordinarily quick, considering the market today. Kelsey was responsive, able to navigate changing scenarios, and great at putting forth solutions. If I could do it again tomorrow-I would, but now I have a few years to wait. Highly recommended.”
“Tomas Frezghi at Riverbank finance is the absolute best! We worked with him during the process of securing a mortgage and he left no stone unturned to make that happen for us at a very low interest rate. He also assisted us in finding great home owners insurance at a better rate than we found ourselves. Then to top it all off at the very end of the home buying process he surprised us with taking an additional 1% off of our overall mortgage dues. As first time home buyers it was great to have Tomas at Riverbank finance looking out for us!”
“I couldn't have asked for a better experience working with Sonya & Kim. Everything with the refinancing of my home went so smooth and easy! Sonya was incredible and was always quick to answer my emails and questions. Will most definitely be using them for any of my future needs! Thanks again for a quick, easy and stress-free process!”
“Long overdue review - I have done two refinances (in 2017 and 2020) with Anthony Bird and Riverbank Finance. I cannot say enough about the professionalism, understanding, communication and competency of Anthony and his team. In my most recent refinance I wasted a lot of time and effort contacting other brokers and lenders just to prove to myself that Riverbank was providing the best service and lowest overall cost for my loan. At this point I implicitly trust Anthony and Riverbank, and on my next purchase or refi I wouldn't bother to contact anybody else.”
“As a single woman, having a house of my own has always felt like a dream out of reach. Until now, with the gracious expertise of Kelsey Robinson at Riverbank Finance. She made sure we understood every detail of the process and masterfully communicated every line item expense. We were thrilled with how much she saved us on closing costs and our interest rate lock-in. No matter what twists and turns came about (buying a first home is complex!), she was transparent and direct so that we could make informed decisions. We had her on speed dial and I cannot say enough how grateful I am to have been in her service and care. Just look at this beauty I can now call home. Thank you, Kelsey and Riverbank Finance!”
“Jenna is the best! Easily to get a hold of to answer all my questions at any time. Over all very patient for this first time home buyer. Highly recommend her to anyone looking. Thanks again for a smooth and responsive service.”
“Josh was just amazing. He helped me get the lowest rate and the whole process was simple and easy. He always answered my emails or phone calls in a timely manner and he even called me after the closing to make sure that I was happy with the process. Will refer all my friends and family to them for sure.”
“Besides getting me the best rate in town, Kelsey was able to get me the insanely quick closing that I wanted! From making an offer to closing in just 16 days!! As my needs and home search changed she was always on top of it and getting me my new loan options for each property type I looked at. She knew exactly what I was comfortable with spending and what my goals were, even when I'd lose sight of that, she knew exactly what to do to get me back to where I wanted to be! I honestly couldn't be happier and know I would not be in my dream home (at better than my dream price!) right now if it wasn't for her incredible skills!! I cannot recommend her enough!”
“Damon Grosz did it again! I was fortunate to work with him on my initial purchase and now with a refinance. Again, Damon made the process easy and seamless. I closed in a matter of weeks. Damon explained everything up front and the results were as we discussed. No last minute changes or oops we weren’t expecting this! Damon is transparent, ethical and will work to give you what’s best for your situation. You are not just numbers to him. The level of service he provides, is much like having a good family member working for you. Honestly and simply, I trust Damon and will continue to recommend him without any reservations. Sincerely, Margie McKoy”
“We had a phenomenal experience working with Kelsey Robinson. She went the extra mile to answer our questions in clearly and at lightning-fast speed. I always dreaded applying for a mortgage, but Kelsey made it as enjoyable as possible, and made us feel like we were in safe hands for the largest purchase of our lives. Kelsey ended up getting us cleared to close in 8 days (weeks ahead of schedule)!!! I can't imagine ever working with anyone else.”
“Jenna Gordon was so amazing to work with and made the process of buying a house in a difficult market so much easier! She was able to answer all of our questions and work with our situation to help us make the best financial decision for our family. I definitely recommend her and the amazing team at Riverbank Finance!”
“I tried refinancing through my old mortgage carrier and it was nothing but a hassle that did not even get completed. I turned to Josh and his team. They kept it simple and what a difference! Without a doubt, an awesome group to work with! They did an amazing job, highly recommend them!”
“I have worked with Anthony on two different mortgages over the past 5 years and he has been more than wiling to help me with any questions or concerns that arose. He is easy to talk with.All of his staff was very responsive whether by email, phone or text. Anthony has always assured me that any question I had was important. I appreciate his willingness to explain things in detail and take the time to do so! I'd recommend Anthony and his staff to anyone. Very professional group of associates.”
“Andrew made all of our home buying and refinancing experiences very easy! We felt totally comfortable and confident in him. Would highly recommend!! Just referred my brother-in-law to him and they have also had a great experience!”
“I did both my original mortgage and my refinance with Riverbank. Both times they were very responsive and each step moved quickly. They were able to beat everyone else’s rate both times. I can’t imagine using anyone else! They are so friendly and helpful! I was a first time home buyer and it was my first time refinancing. They made it super easy!”
“Just went through Riverbank for my first mortgage. Very pleased with their service. They had excellent communication throughout the whole process. Got me an excellent deal & I even qualitified for the HUD down payment assistance grant. Will definitely be doing business with them again and sending people their way.”
“I cannot say enough good things about Josh and his team over at Riverbank finance. they are always so quick to answer any questions you have throughout the process. They were very professional and responsive throughout the entire process. Malina Clements was a dream and honor to work with. Malina and Josh are the best of the best. Thank you so much!!!”
“I was really nervous going into the refinance process for our mortgage. But Jenna and her team put me at ease. They are helpful with answering any questions and respond quickly. Any paperwork or signatures needed (except closing) are all easily completed online but if I had any questions they were just an email or call away. Everything with our refi went smooth and was handled at a face pace. I am very appreciative of Jenna and the team for getting this done for us. I highly recommend Jenna and Riverbank Finance.”
“We absolutely loved working with Tony and the rest of the Riverbank Finance Team! They were helpful with questions, professional, quick to reply, walked us through every step of the way, and were able to get us in our home in no time. We highly recommend them and will be coming back for future home purchases.”
“Anthony Bird and his staff, namely Malina Clements made our homebuying process hassle free. Anthony was always available for any and all questions we had. Our Loan closed in less than 2 weeks. The team made sure we had all the documents we needed uploaded and ready to go when it was time to process our loan. As first time home buyers we didn't know what to expect, but we were very impressed with the professionalism, the knowledge and simple kindness we were shown. They made sure to find the best lender for US and gave us all the options and pricing for the loan. They were genuinely happy for us when we finally found a home. I would definitely recommend Riverbank Finance LLC as your mortgage brokerage. They are a premier company. They were kind, professional, and expedient.”
“We recently refinanced with Anthony Bird and we had a wonderful experience. He was always quick to respond to my questions (and I had a lot) and he spent a lot of time looking into our different mortgage options to make sure we were getting the best deal. Everything was explained very well and was a very simple and stress free process.”
“I cannot say enough good things about Anthony and his team over at Riverbank finance. They have helped us now with the purchase of two homes, as well as three refinances for those properties. The communication is exceptional - they are always so quick to answer any questions you have throughout the process. Riverbank has also done a great job of adapting to the current times, utilizing technology more and more to further simplify the process. They are such a pleasure to work with, and it always feels like they truly have their clients bests interests in mind. I highly recommend!”
“I don't think there is a bad thing I could say about RiverBank Finance and their team. They were very professional and responsive throughout the entire process. Malina Clements was a dream and honor to work with. I sent multiple emails and questions to her and she was answered them quickly. I am sure I was a pain with all the questions, but she was always nice, respectful, and efficient with her responses. Even after the loan has closed she still responded to my questions quickly. Malina is the best of the best. Thank you so much!!!”
“Bottom line: Experienced, fast service, lowest rates with highest integrity. I’ve worked with and have known Josh, one of the original mortgage brokers, for over a decade, since when he and his partner started Riverbank as a small 2-3 person operation. Needless to say, the fast, courteous, and individualized service is in the DNA of the company even with its tremendous growth. (1) regarding rates, they have always presented me when some of the most competitive rates out there. I’ve done at least two refinances/mortgages with them because of their great rates and have saved thousands of dollars over the years. (2) regarding professionalism, they are 100% above board and when they get me the best rate, I’ve gone with them. And when they can’t, they smile and encourage me to do what’s best for my family and finances. No pressure. (3) regarding process, they are fast, efficient and experienced. During the this pandemic times they were able to service my loan application process totally ”
“Anthony and the Riverbank Team truly function as a team to cover all the bases. They are the perfect combination of professional expertise and friendly service. We truly felt like they did everything with our best interest in mind as if it were their home and loan. Super high touch communication and smooth systems to support their efforts toward a quick close. We just closed yesterday and couldn't be happier!”
“Working with Damon at Riverbank Finance made refinancing a breeze, even during this unprecedented time. He was quick to respond, professional, and always made us feel comfortable. He gave us options we didn't know we had, and it was obvious he was looking out for our best interest. Their virtual system is top notch, and they even allowed for contactless signing and met us at our car. We have been telling everyone we know about Damon, and hope that you will use him for your mortgage/refinance needs too. He made it so easy.”
“I appreciate everyone on the Riverbank team. I was going through a situation and Jenna and Jordan stayed on top of me and didn’t let me fall off. They are a great team and they get the job done! I am so thankful to have worked with them and for them getting me in my new home! Definitely will be using the Riverbank team again in the future!”
“You cannot get anybody better than Josh at River Bank financing!!! We had trouble with Chase bank getting a 30 year mortgage. We called Josh and had no problems at all!!! We almost lost our dream cottage because of the bank and Josh made it so that we are enjoying our dream today!!!!!They were so professional and prompt!!! Josh and his company are fantastic!!”
“Josh was very helpful in the initial process. Once we got deeper into the process, his associate Malina joined and she was very helpful as well. The two made a great team. My fiancé and I just closed on our house and we honestly could not have wished for a better company to go through. Josh and his associates will definitely take care of you and go the extra mile. 10/10 recommended. Definitely worth more than 5 stars ????????”
“Kelsey at Riverbank Finance was absolutely wonderful to work with. She was very patient with our many questions and was very prompt in getting back to us. It was such a smooth process throughout and we'll definitely be returning for any future financing needs!”
“We worked mostly with Kelsey Robinson, and to say that working with her was a pleasure is a complete understatement! Kelsey is so helpful, patient, caring, professional, and resourceful. She went the extra mile explaining, in detail, everything that was happening during the lending process. We always felt comfortable and encouraged to reach out to her with any concerns or questions. Kelsey was quick with her responses and always had very good information to give. As first-time homebuyers, I can't imagine having worked with anyone else and I would highly recommend working with Riverbank Finance; everyone that we worked with was professional and helpful. If you are a first-time homebuyer or you've already gone through this process before, do yourself a huge favor and ask to work with Kelsey Robinson, at Riverbank Finance!”
“Tomas did a wonderful job with helping me with my loan as i was purchasing a home. He took his time and explained everything and responded quickly.”
“Kelsey Robinson recently helped me upgrade and close on a house in the West Michigan area and it was a true delight to work with her. I actually evaluated several lenders and Kelsey was by far the most responsive and thorough. She truly went above and beyond her duties to try and get me the best rate and provided some one-on-one coaching to help improve my credit score. For a second-time home buyer, Kelsey was extremely responsive and patient. There were times I didn't understand what was going on and she'd just give me a call and explain things step-by-step. I also liked the software process Riverbank used. It is easy to upload and see statuses of where things are in the process. I've already recommended Kelsey to friends on the housing market and will continue to do so!”
“Josh and his team at Riverbank were great. They never took longer than one business day to respond to my constant questioning and were the best priced.”
“My experience with Anthony Bird and his staff was great. They were always very responsive, knowledgable and friendly. They made a very difficult process easy to navigate and I would not hesitate at all to recommend them for anyone looking for a finance company to work with.”
“The level of quality and support I got from riverbank was fantastic. The agents were quick to respond to my needs and helped me every step of the way. HIGHLY RECOMMEND.”
“I had such an easy experience refinancing with riverbank finance. it took less than 3 weeks, they were very responsive, and they explained everything to me in great detail but while making it easy to understand. highly recommend.”
“If I needed any assistance or had any questions Jenna, Jordan, and Claudia helped assist. Everyone was so great to us during the process and trying to get things done fast and as soon as possible for us to close. I wouldn’t have wanted to go through my first purchase as a homebuyer with anyone else. Jordan treated us as family. We put a offer on a home and was approved but we decided not to go through with sale due to location (we thought we had our minds made but I knew it wasn’t the right decision); no one tried to talk me out of my decision or convince me I was making the wrong choice. My mom closed on her house in December of 2019 and Jordan still keeps communication with my mom and answers any questions she has.”
“Josh and his team did a excellent job on everything Tours our new home.. I would recommend them to anyone.. thanks Josh”
“I was relocating to a new state and found Riverbank online. My work required frequent moves so I've lived in many states, buying and selling homes with each move, and worked with many loan officers. When all was said and done, my experience with Riverbank was among the best I've had. My loan officer, Sonya Dody, was a godsend. From first contact she was friendly, helpful, professional, thorough, and -perhaps most importantly - very responsive. Even though we were 5 time zones apart, I never waited long for information and often woke up to emails with details for moving my mortgage forward. When underwriters required progressively more information, Sony quelled my frustrations and expertly shepherded my loan through the process. She brought in other team members to assist,as needed; all of whom were equally great to work with: informative, responsive, friendly and respectful, and professional. I always felt informed and updated with each step. I'm very glad to have found Sonya an”
“Less than a year after purchasing our first home Kelsey helped us get a refinance on the same home at an amazing rate, saving us hundreds of dollars a month. If you're looking for someone who will make you a priority I would highly recommend Kelsey. We will be coming back to her on our next home purchase!”
“Kelsey was great to work with throughout the entire process of buying our first home. She always responded very quickly to any questions that we had, and her expertise allowed us to get an excellent rate and a very quick close. I would definitely recommend Kelsey to anyone interested in buying a new home.”
“Eric and Pammy were Amazing!!!!! I got a deal on a property and needed to act fast to secure it. Eric dropped what he was doing to immediately help me. He checked with his team and found an underwriter for my situation. Eric and Pammy gave me updates the entire process, answered questions anytime, clear communication, and got things done!!! Amazing Team!”
“When I saw that rates were dropping I decided I wanted to look into possibly refinancing our loan, but wasn't sure where to start. I had mentioned to my brother and he HIGHLY recommended reaching out to Anthony and his team at Riverbank. From the first phone call and email exchanges, Anthony made the process simple and I knew I had made the right decision. They were very professional and quick to respond to any questions that I had. When he said we had the "clear to close" I thought that was too easy and was much quicker than I had anticipated! He guided me every step of the way and made sure I understood what everything meant. Extremely satisfied client!”
“Damon came highly recommended by a co-worker and we couldn't have been more pleased. The process was efficient and his advice and rates were the most competitive. Don't waste your time with the large lenders when you can get exceptional customer service from Damon.”
“Merry and I had an outstanding experience refinancing through Riverbank Financial. Andrew was just terrific to work with. Being a little old silver haired guy, I really appreciated Andrew's help with the technology involved in the process. He provided us the special attention and expertise we needed every step of the way. Andrew answered all of our questions, gave us great advice and went over and above what anyone could possibly expect in providing expert, professional service. I highly recommend this outstanding firm! Ernie Silverthorn”
“Josh was amazing. Always available to answer our questions regarding refinance and got us the best deal!”
“My lender was Heather and I could not be more pleased. I am pretty sure she works 24/7. She was so quick to reply, kind, informative and so kind. Thanks to her buying my first home was less stressful. She really goes above and beyond to get your needs met!”
“I’m so happy we chose Anthony Bird and his team. We were refinancing our primary home with Quickenloans, which began in May, and started the process on our second home in June with Riverbank Finance LLC. We still haven’t closed with Quicken and I just received our first mortgage statement on the Refi we did with Anthony. We closed within a month with Riverbank Finance! Anthony’s team was quick, efficient, polite, responsive, and professional. Thank you!”
“Absolutely wonderful to work with Andrew and Malina. Patient with me, kind, quick to respond. I chose them over my credit union, which is over by Lake Michigan because of these reasons.”
“I wanted to extend my thanks and appreciation to Damon and his entire team at Riverbank Finance. The care and ease for how he kept me informed and worked with me was just an amazing experience. I learned a lot of the process, however, there were many, many steps he would watch out for, explain or handle himself to take the burden off of me and make process smooth, fast and frankly simple. Again, I wanted emphasize the care they took. They listened, they were patient, they were helpful, they were watching out for me, they were in it to help me get the best rate and opportunity I could ask for. I would highly recommend him to ANYONE and if I need it in the future, I will be working with him AGAIN!”
“Working with Josh on originally purchasing our home, and then refinancing it 4 years later, was a fabulous experience. Josh is always quick to respond and quicker to help in any way he can. It was so nice knowing he was a quick call or email away, when we had questions or needed direction on something. Highly recommend this company!”
“The Riverbank Finance team was a pleasure to work with. I wanted to refinance my home to achieve a more competitive rate and the team did a great job securing an amazing rate (much more competitive than many other local credit unions and banks) and executing and closing the loan in 2 weeks! I would definitely recommend Riverbank Finance to anyone that is seeking an honest, highly professional team to assist in their financial needs.”
“Anthony and his team did a wonderful job for us! They were very responsive, eased our minds during a troubling COVID pandemic, and ensured that we would get the best possible deal on our home. We were very happy working with Riverbank and would gladly work with them again, as well as refer any of our friends or family. Though we haven't met in person (yet) due to pandemic safety measures, they all feel like friends, which makes for a great experience with something that could traditionally be stressful and undesirable. Thank you to Anthony and the team at Riverbank for a wonderful experience!”
“Tomas was the best Lender Consultant EVER!! He was professional and honest at all times. He made it happen for me even with challenging credit score.I am a proud new Home Owner thanks to my team: Tomas, Melina, Julius, AFR lending, Scott, Michelle, Peter, Otis, , Pammy, and David. I will forever be grateful. I am recommending Tomas of Riverbank Finance to all my friends and family! If you are interested in buying a house then you must trust this team....”
“Damon Grosz and Riverbank Finance were fantastic to work with from start to finish when we refinanced. He listened carefully to our needs and then helped us look at many different options until we found the best way to refinance that fit our financial situation. He always had our best interest in mind and worked hard to get us the best rate possible. We really appreciated his patience and great communication to make the process as easy as possible for us. I’d highly recommend his services. Thank you, Damon!”
“Recently refinanced my house through Riverbank via a family recommendation. Having went through Quicken Loans two years ago to buy my house, I found the staff far more approachable and the process more streamlined and user-friendly. Great service, quick turnaround and they did what they could to ensure I got whatever discounts were possible. Absolutely satisfied.”
“Anthony and his team made refinancing so easy! Anthony was very knowledgeable and helped to ease any uncertainty that we had going into this process. He was able to lock in our rate and execute everything that was needed with ease! I would highly recommend Anthony and the team at Riverbank Finance.”
“Anthony Bird and his team were awesome to work with! They were always quick to respond when I had questions. The entire process for my mortgage was speedy and flawless! I will definitely recommend Riverbank Finance to my sphere of influence.”
“We worked with Riverbank Finance LLC to obtain a loan for a house. Damon was recommended to us and he really delivered great service. He and the company worked day and night to make sure our loan went through. Notifying us when the best options became available. I would absolutely reccomend this company!”
“Anthony Bird gets it. I am a peer in the industry (company is in CA) but I ran across a piece Anthony did to explain the current mortgage market mess. The most concise and "plain language" explanation that I have seen and illustrates he understands what is going on and can help clients through it - a good guy in the industry ! Well done Anthony.”
“Our house buying journey went very smoothly. There were no surprises along the way because of Anthony’s and his team’s great communication at every step of the process. Thank you for making this such a positive experience for us!”
“I applied for a preapproval loan for a home on a Monday and an issue came up that my agent needed to check into. He stated that he would check with his underwriter and get back to me. The next day he even emailed me to tell me he was still working on it and that he would be back soon. Here comes Thursday and I emailed him to ask if he any information. No answer. Friday I called and emailed explaining that I have less than a month to get out of my current home and need to have something lined up. Still no answer. The following Tuesday I went online to the chat inside the website and explained my issue. NO ANSWER. I certainly understand that when issues arise it takes time to check into them. However, TOTAL LACK OF RESPONSE to a client is not only unprofessional, it is UNACCEPTABLE!”
“The experience was very easy and clear. The members involved were easy to contact and were very attentive to my needs and questions. The refinance was during quarantine, Damon Grosz and his team did all they could to make this easy to accomplish while taking into account the restrictions from the state government.”
“I have worked with Damon Grosz not only once but twice. I feel that he explained the process so well through out. I also feel when things go the wrong way (Example Your Appraisal) he works extremely hard to find the best solution to get you the closest to your goal. I’m really impressed with him and the company he represent.”
“Our experience with Riverbank Finance, and Jenna specifically, has been smooth! She's experienced and is full of knowledge. We have worked with her a couple of different times now and have always been impressed. I highly recommend Riverbank Finance (choose Jenna!).”
“Team Sonya was awesome! It was no surprise to find the realtor and the title company both singing their praise at closing as well. If I need anything else in Michigan, she will be the first one I call. Thank you Sonya and Pammy for making it so easy!”
“Working with Tomas and the team was fantastic. They made the home buying process amazingly simple and quick. I would recommend them to anyone. And as others have said, they are very willing to answer all of your questions. Which was great as first time home buyers!”
“Josh was wonderful to work with. He was easy to get a hold of, was quick with a response to any questions we had, and had a great rate at the end of the day. If you are looking for a home loan or refinancing it is worth your time to give him a call.”
“What a streamline and pleasant home buying experience! Josh W. is so knowledgeable and takes the time to explain each process and is very quick to respond to any question! This was by far the best experience I have ever had and will highly recommend Riverbank (especially Josh) to everyone I come into contact with! 5 stars does not do them justice!!!”
“I cannot put into words how much Jenna did for us. We have worked with Jenna on our mortgage and refinance. Our experience through both were flawless. Jenna knows her stuff! We did not worry about a thing because she handled it all! She is very professional and knowledgeable in her field. I strongly recommend Jenna for your next mortgage. Kim and Larry Prins”
“I could not be happier with my experience. Damon was able to get me an excellent rate. He was very responsive to my questions and the documents he prepared were always in good order. It is refreshing to work with someone so competent who clearly enjoys his work and cares about his clients. Highly recommend.”
“Worked with Damon Grosz. If we could give six stars we would. Damon answered all of our questions promptly and professionally. He also was able to get a ROA on the property that we wanted. We were completely surprised and blown away by that. Could not imagine someone else putting the time and effort in that he did. This is the guy you want on your team for a mortgage.”
“Where do I begin! Anthony is the best mortgage broker in west Michigan. I used riverbank finance LLC Since 2015.I went to handful of brokers in the past and hands down Anthony bird is the best. Every time I call him he’s there for me, He wants the best for his clients. one year I was in vacation during our closing and he had a guy meet me where I was at to close. Just an awesome individual.”
“Anthony and his team helped me buy my house, sell my old house and then refinance my house that they helped me buy. He even found me a realtor and she was awesome! They made everything so easy and never made me feel stupid for asking questions. I always got a response quickly and the entire process moved smoothly and much faster than what I’ve experienced elsewhere. I won’t ever go through anyone else for a mortgage. I highly recommend working with Riverbank. Mortgage brokers are the way to go.”
“Jenna was so great at helping us get our first home! She was so great to work with and always answered any questions we had. She worked fast to make sure we had everything in time before the last day we could close. We are super greatfull for the experience we had with Jenna. Thank you!!”
“Jenna is absolutely amazing! She was very helpful throughout the process and was available any time I needed her. Caring, considerate, and personal. Let her help you obtain your dream home!”
“I have just purchased my first home using Riverbank Finance, working specifically with Anthony Bird. First of all, I highly recommend using a mortgage broker. Anthony has a working relation with nearly all loan distributors to find you the best loan/rate depending on your situation. After going to school for 7 years to get my doctorate and accruing a very large amount of student debt, the Riverbank team was still able to get me qualified for a great home on a single income. Anthony went above and beyond answering all of my questions regarding the home buying process and even assisted with some of these matters. I couldn't recommend a more friendly and trustworthy group of people.”
“I live in California and was purchasing investment property in Grand Rapids, Michigan. Two weeks into escrow, I had a falling out with my financing company. I was scrambling to find a bank with reasonable rates and someone to complete the financing in a short time frame. I ran across Andrew at Riverbank Finance. Andrew went above and beyond in assisting with the purchase of not one but two separate properties. He and his team were detail oriented and very informative. He helped me every step of the way and made this cross country deal go smooth. I would definitely recommend Andrew to anyone looking for an honest and fair financing company. I would definitely use him again!”
“My first encounter with Jenna Gordon at Riverbank Finance, she demonstrated that her job was more service than sales. She proved that repeatedly with her thorough knowledge of home finance. She was quick to respond to all my emails and text messages, even after office hours. She stayed in constant contact with me and walked me through the entire process of getting finance to buy my first home. I am more than grateful and appreciative of her knowledge and time she provided to me having no knowledge or understanding on how to finance my first home. When she was unavailable, her team was there to step in Pammy was an excellent help through the process as well. I highly recommend this company and most importantly, I recommend Jenna Gordon as a great Senior Loan Officer who will provide you with excellent knowledge, understanding, and professional courtesy to all your financial needs!”
“I worked with Anthony Bird from Riverbank Finance and he was incredible! I can't praise him enough, he helped me understand the process, answered all my questions very quickly and sent me reminders if I didn't complete something...which for me is very helpful. Anthony even called me while he was on vacation to answer a question I had! I would highly recommend Riverbank Finance and hope people are lucky enough to work with Anthony Bird!!”
“We had an amazing experience working with Anthony and his team. We had a very unique circumstance that made the house buying process interesting. They were able to handle every issue we had quickly and get us financed and our mortgage closed with very little stress. We would recommend them to anyone else looking to purchase a home.”
“Damon and his team are amazing! He has been working with me for almost 2 years from helping me get my credit to a good place so I could purchase my first home! Damon, Pammy and the whole team are very knowledgeable, responsive, caring, and hard working! They worked with me through every single step of the way up until the minute I signed the papers almost a week ago! I just can’t say enough good things about Riverbank Finance LLC! They care about their clients and it shows. If you are looking to buy a home or refinance they are the best hands down! I will recommend them every single time.”
“With a zero credit score they put me into the house of my dreams. I can't thank Damon and his team at Riverbank finance enough. Without them, none of it would have been possible. They helped me through every step of the process from beginning to end. Very professional and personable at the same time. Would absolutely do business with them again, highly recommended!”
“A few years ago, when I purchased my first home I went through Heather Rake for my mortgage. I had an absolutely amazing experience, so when it was time for me to refinance, of course she was the first person I thought to call. Again, she did an amazing job and made the whole process quick and painless! She was so professional to work with an made sure I was 100% satisfied with my experience. I would highly recommend Heather if you are thinking about buying or refinancing!”
“I have just purchased my first home using Riverbank Finance, working specifically with Anthony Bird. First of all, I highly recommend using a mortgage broker. Anthony has a working relation with nearly all loan distributors to find you the best loan/rate depending on your situation. After going to school for 7 years to get my doctorate and accruing a very large amount of student debt, the Riverbank team was still able to get me qualified for a great home on a single income. Anthony went above and beyond answering all of my questions regarding the home buying process and even assisted with some of these matters. I couldn't recommend a more friendly and trustworthy group of people.”
“Damon is the best! He managed our last 2 home loans and his communication, timeliness, and attention to our needs as buyers was amazing! He found us the best rates and gave us personalized attention...what more could we ask for!”
“Anthony and his team gave us a great experience as first-time home buyers, especially in the currently hyper-competitive housing market in West Michigan. They are incredibly personable and personally attentive, and walked us very careful through each step of the process to ensure that we understood what was happening and what we were getting into. Riverbank provided a number of different loan options and helped us choose the one that made the most sense for our personal and financial situation. We were also in a tight situation, being in a rental home on an expiring lease and needing to close as quickly as possible to ensure we wouldn't need to find stop-gap housing in the interim. Anthony and his team delivered on their promise to close in three weeks or less, and we're incredibly grateful for the effort they extended to do so. Bottom line: I would highly recommend first-time homebuyers look at Riverbank Finance when shopping for a mortgage!”
“I would highly recommend Josh and his team at Riverbank! They are kind, always available and always had an answer for my "many" questions. My daughter used Josh for her first home and was very pleased. I used Josh to purchase our new home and was over the top happy with everything. Our interest rate ended up being better than I expected, and Josh was always working in our favor with the realtors. Riverbank had many resources to help us find the right home in a busy market. If you want honesty, loyalty and someone that works longer hours than 9-5, Riverbank Finance LLC is the team you should use to finance your new adventure with.”
“My wife & I had an amazing experience working with Riverbank Finance obtaining our first home mortgage. We were led through the process by our MLO, Eric Van Swol. Eric was very knowledgeable, great to work with and made the process seamless. We also had a great experience with Malina Clements, our Mortgage Loan Processor. She made the documentation process as easy as it gets. We really appreciate her excellent communication which helped us get everything we needed in on time and helped us close one week earlier than expected!! I would recommend Riverbank Finance to anyone looking to buy/refinance their home.”
“Damon is amazing. He did an amazing job helping with our mortgage. There was a lot of bumps in the road and he never once gave up. Thanks Damon for helping us get our dream home!”
“Heather Rake is an outstanding Loan Originator!! She was fast, alert, attentive, warm, caring and professional. I was very pleasantly surprised. She will be my first thought with all future mortgage financing. Thanks a million, Heather!”
“Highly recommend! Damon made our refinancing experience feel like a walk in the park. He kept us informed every step of the way and was prompt to reply whenever we had questions.”
“It was so awesome working with Eric, Malina and the whole team at Riverbank. Some of our income is generated as a 1099, and that can make the situation more complex getting a mortgage. It was no problem with Riverbank, thanks to their excellent communication and super fast responses while we were preparing everything. In fact, the response time was zero. It was such a great experience and I would recommend them to anyone. Thanks again!!”
“Riverbank Finance LLC is an amazing company to work with! We used them when getting our first home loan and our 2nd, 3rd and now 4th! They worked extremely hard to make sure we got the best rate and the best loan available. When we had questions they were always willing to talk with us and answer any questions we had which made buying stress free. Anthony was knowledgeable in the loan programs available and helped us save money. We were extremely happy with our experience with Riverbank!”
“Riverbank Finance staff were easy to work with and answered all questions at various times throughout the week. Staff was very friendly, willing to help, and understanding through the entire process. Estimated Closing cost numbers were right on track right up until day of close and they were able to save us even more at the Final Closing day!”
“Working with Anthony Bird at Riverbank Finance was the best experience anyone could ask for when purchasing their first home! My husband and I felt extremely well informed throughout the entire process making it smooth & stress-free! Anthony is a total professional who always kept our best interest in mind and provided us with remarkable service and advice. We would HIGHLY recommend Anthony to anybody applying for a loan or home mortgage. Thank you Anthony!!”
“We used Riverbank Finance for both our initial home purchase and to refinance when the interest rates dropped recently. Anthony made the refinancing process super easy and smooth for us. I would recommend this company to anyone who is looking to buy a home or refinance!”
“Damon was my loan officer at Riverbank. He was very professional and always kept me updated about everything! He always made sure to give me the best options and advice when it came to my loan process. I am very Happy with the process and that everything went smoothly! I highly recommend Damon and Riverbank!”
“Riverbank is one of the best companies I've ever worked with, very knowledgeable and always available to answer any questions. I would highly recommend! Thanks Josh & Malina for always being so helpful and getting the job done quickly. Very pleased.”
“My loan process with Eric and River Bank Finance was absolutely fantastic. Eric was very knowledgeable and always answered my questions in a timely manner. I would highly recommend Eric and River Bank Finance to be your first point of contact for all of you mortgage or refinance needs, and at the very least I would recommend getting a second opinion from them as they were able to save me money on fees and get me a lower interest rate!”
“I can't even explain how amazing Riverbank finance is. Damon was outstanding! I first had a bad experience with another lender until I found Damon and his team. Great throughout the experience. The end of closing moved quickly Always Kepted me informed That's how amazing these guys are! Highly recommend them.”
“Damon Grosz is absolutely heaven sent! He literally walked me through the lending process step by step, making sure that I understood every aspect of the buying process. Damon is not only a commensurate professional, but he’s dependable and integral. I compared several lenders during my home buying process and Damon was transparent from start to finish, no surprises, no exceptions, no small print, just simply HONEST and that’s what I appreciated and needed most while making an important decision of buying a home. He really set the bar extremely high for my future purchases. Damon is an awesome guy and I recommend his services unquestionably!”
“Sonya Dody was our loan officer, and she was great. She always made sure to give me quick responses to my questions and helped us understand our options. We were first time home buyers but she made us feel prepared and ready. Thanks for helping us get into our home :)”
“I had a top notch experience buying a home with river bank finance! I am a first time home buyer and the whole process was a tad bit intimidating, but Andrew and Claudia made it such a painless adventure. We closed in just 1mo, perfect timing. Any questions or concerns that came up was answered quick and concise. I couldn’t ask for a better team to work with! thank you!!”
“Damon and the Riverbank team were PHENOMENAL to work with. The entire process was pretty painless, and Damon was there to answer any questions I had, pretty much any day of the week and any time of the day. He's definitely willing to put in the leg work and to help you strategize and make the right decisions. One of the most important parts of selecting a mortgage company for me was I wanted someone who would answer the phone and know who I was, not just a company that I am another number waiting on hold for the next available representative until next week. Damon and the team at Riverbank are definitely there to support and guide and I will definitely be calling him in the future for my future mortgage needs as I move forward with the strategy Damon helped me develop.”
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