Riverbank Finance Google Reviews

Hannah McKellar

Oct 27, 2022

I absolutely loved working with Josh! He walked my husband and I through every part of the process of refinancing our home, and was one of the kindest people we've ever met. He over-exceeded our expectations and went above and beyond. It was a pleasure working with him. If I could give a thousand stars I would! HIGHLY recommend!!!

Daniel Arreola

Oct 17, 2022

Working with Riverbank Finance was the best decision I was ever able to make as a first-time homebuyer. I really don't have enough incredible things to say about this great team of people, but mostly about my loan officer, Brandon Marble. Brandon went the extra mile in every way he could. Brandon was able to guide me through the various loan programs available and found the perfect solution for me and my wife. Every time I spoke to Brandon, I knew I was in good hands throughout the home purchase process. I am truly surprised at how quickly Brandon and the rest of the team were able to get me approved and into my first home. Even my realtor and the folks from Chicago Title were astonished of Brandon's work - and that truly says a lot because I know they deal with many great individuals working in this field. I would recommend Brandon and Riverbank Finance to anyone and everyone purchasing a home! THANKS !!

ieman elmojabber

Dec 13, 2022

Brandon Marble was great to work with. He is amazing person and very helpful. He understood the timeline I was working with and did everything that was possible to help me close on time, even with some unforeseen obstacles along the way. The process from start to finish was seamless. I heard from my friends how was so hard ,but with Brandon and Marline was so easy. I recommend all my friend to have their mortgage from river bank just because Brandon is there and the entire team who was always responsive and professional. Highly recommend.

Kimberly Parviainen

Sep 02, 2022

Sonya with Riverbank is absolutely amazing! She goes above and beyond! There were times where I would reach out last minute and ask her to run comps for a home and she would respond ASAP even after hours! I would highly recommend Sonya and Riverbank to truly find what is best for you in your search for a home!

chris byl

Aug 19, 2022

I dealt with Brandon Marble and he was very good to work with. I was able to contact him with any questions, many times later in the day due to my work schedule. He was vey informative with this being my first home purchase and made sure I was aware of everything that was coming up and what to expect. I really enjoyed working with him.

Ice Man003

Aug 10, 2022

I found RiverBank an extremely competent financial group, I am not an easy person to financially process and they were able to close on a home in less than 3 weeks. This house was not your traditional ready to jump on real estate, this is a livable house but it has significant amount of work required the appraisal showed this. Undaunted Tom was able to navigate this problem and and when presenting me the situation also produced multiple vectors to accomplish the goal. RiverBank is professional, caring, and highly responsive to questions. I have no issues with referring them to my friends and colleagues.

Minty

Aug 08, 2022

Tomas Frezghi was the agent I worked with at Riverbank and he was incredibly helpful and available throughout the home buying process. He was always willing to assist or answer questions any time. It was as less stressful as home buying could be

Dolly Arguello

Jul 25, 2022

Tomas was great to work with. He understood the timeline I was working with and did everything that was possible to help me close on time, even with some unforeseen obstacles along the way. The process from start to finish was seamless. And the entire team was always responsive and professional. Highly recommend.

Zachary Smith

Jan 04, 2021

We have worked with Anthony and his team for years! They always get us the best prices and in an extremely timely manor! Highly recommend.

matt sokolnicki

Jun 16, 2022

Jenna and her team are great to work with. They had absolutely no problem helping me get through the closing process for my first time while making it easy and painless.

Ellen Williams

Jun 06, 2022

We just moved into our new home and Riverbank Finance is the reason we were able to close on our loan. To make a long story short we were in the last stages of our loan process with our previous lender and they pulled out of the loan! We were 3 weeks from closing!! Our realtor referred us to Heather and she took us on, from scratch, and got our loan closed in 2 weeks!! This place is absolutely amazing, easy to work with, and everyone was so helpful!!

Geoff S.

Jun 02, 2022

We were concerned about how much of a hassle a mortgage would be in this crazy market, but Kelsey made everything easy and straightforward. Excellent communication from start to finish! She is a true professional.

Wes Hunter

May 25, 2022

Anthony was great to work with. Explained everything in detail and explored options to best suit us. We will use this team again if we ever need to refinance!

Jeff DeYoung

May 09, 2022

Andrew W. and his team are amazing, we had great communication, he walked me through the paperwork and everything was put into easy to understand terms, he provided a wealth of information that allowed me to make the best choice for my mortgage needs. Everyone at the RiverBank team was knowledgeable, and never seemed badgered by my dozens of questions. Andrew was available through text, email,and phone, and responded within a short period of time, one instance he even responded during his day off. I couldn't of asked for better service from a local business or from a Loan Officer If you're looking for a mortgage company who understands the local area and has awesome communication/information you won't find better service than at RiverBank.

Michael Ari Mandelbum

May 03, 2022

Anthony was AWESOME to work with. He was patient with my questions and the long process (issues on my side) it took to do my refi. Communication was great and I got a rate that was unbelievable. I HIGHLY RECOMMEND him and will definitely use him again when the time comes!

Susan Stegmeyer

May 03, 2022

Great experience from the very beginning to the end. We worked with Brandon Marble and he was top notch professional, efficient and easy to work with. He went above and beyond to make our mortgage work, including answering my questions in the evenings and or weekends. We had a somewhat complicated and unique situation, that required thinking outside of the Box - and Brandon rocked it. I HIGHLY recommend Riverbank Finance and specifically Brandon Marble for your mortgage needs!

JASON S

Apr 26, 2022

Had the pleasure of working with Kelsey who is extremely detail oriented and proactive while preparing me for my first home purchase. I would definitely recommend her if you want someone who will look out for your best interests when applying for a mortgage.

Heather coppertop

Apr 08, 2022

Was an awsome experience! Walked me thru each process, worked to get me the best rate, recommended insurance companies, included personalized videos and provided a quick response to questions! was able to get to know them and at closing it was bittersweet as they felt like family. Recommend 100%

bill anders

Mar 27, 2022

My agent, Josh, did a great job of not wasting my time and providing the most value up front. He provided me his best offer from the start instead of giving me the usual, this is my best offer but if you get a better one I can beat it pitch. Communication with him and his staff was excellent.

Andrew Pocisk

Mar 26, 2022

I worked with Josh W. on my refinance. All I can say is that it was an excellent experience. He was very friendly, not at all pushy, answered all of my questions, and calmed my nerves about the process. Josh got me a rate that beat everyone else's offers. I will definitely consider working with Josh in the future.

Mike S

Feb 26, 2022

We had a phenomenal experience working with Kelsey Robinson. She went the extra mile to answer our questions clearly and at lightning-fast speed. I always dreaded applying for a mortgage, but Kelsey made it as enjoyable as possible, and made us feel like we were in safe hands for the largest purchase of our lives. Kelsey ended up getting us cleared to close in 8 days (weeks ahead of schedule)!!! I can't imagine ever working with anyone else.

Steve Carmichael

Jan 28, 2022

Heather Rake is, by far, one of the best brokers I have ever worked with! She's prompt, professional, knowledgable and someone who cares about her clients. She helped me with my first mortgage and I am having her help me with my refinance as well. I feel 100% confident that she will be honest and upfront with me and that alone deserves respect, especially considering the attitudes of other brokers I have had try to sell me on their business. I cannot recommend Heather enough to anyone who is looking to have their mortgage needs met!

sarah gillette

Jan 31, 2022

I highly recommend Riverbank Finance! Courtney is amazing #bestloanofficerever. She is an expert in her field, professional, incredibly helpful, FAST, and friendly. She made the process easy for us. We had a very tight schedule and a few obstacles. Courtney and her team worked their magic and pulled through for us. They found the solutions that we needed and met our closing date. We could not be happier and will definitely be repeat customers.

Megan Sinderson

Jan 19, 2022

I have worked with Kelsey twice now to refinance my home, and she has been a dream to work with both times! She not only makes the process easy to follow, but she also ensures that you're given all the options available and are comfortable with the financial decisions you are making. Kelsey guided me through the refinancing process during a difficult transitional time in my life, and I could not be more thankful for her patience, kindness, and knowledge as I came to her with many questions that she was happy to answer. I am so grateful for all of her help with refinancing my home!

Suong Pham

Jan 16, 2022

I really wanted to make that leap forward in buying my first home, but had no idea where to even start. My brother had just bought his first house the year before and encouraged me to reach out to Kelsey at Riverbank Finance, whom he said really guided him through the entire process. After I built up the courage to send that first email, we started to talk, and she immediately put my worries to rest. As promised, Kelsey helped me every single baby step of the way, and I truly believe I could not have done it without her. Kelsey’s very prompt service, experience, knowledge, confidence, and miraculous ability to explain things to a clueless first time home buyer, helped me move into my first home just in time for the holidays. She will go way above and beyond - definitely recommend!

ThatGuy Steven

Jan 07, 2022

I worked directly with Brandon and Kim and they were fantastic every step of the way. Always very professional and helpful. Every time I had a question or needed something they were quick with responding either by phone call, email or text. I would definitely recommend them to my friends and family.

Mo Par

Jan 14, 2021

I would highly recommend Josh Woodwyk and Riverbank to handle your refinance needs. We couldn’t be happier with the hard work they put forth to help us and now are better off financially. 5 stars from us:)

Sara Galik

Dec 16, 2021

Kelsey and her team at Riverbank Finance could not have done a better job in helping me to navigate my first home mortgage! When shopping around for a mortgage that fit my needs, I wasn't feeling heard or respected by other institutions. As soon as I started working with Kelsey, I knew she had my best interests in mind and that I was in good hands. She walked me through every step, explained anything that might be tricky for a first time homeowner to understand, and worked incredibly hard to get me the best product possible. I will definitely be going to Kelsey for any future home purchases and would recommend anyone to work with her!

Diamantina Rogers

Dec 16, 2021

Where do I begin?!! Jenna and her team were amazing and extremely helpful throughout my home buying process. I had so many questions, she and her team were there to answer them all. I always felt that my success was important to Jenna and that she truly wanted to see me in my new home as soon as possible. With her help I was able to close on my new home quickly. She listened, genuinely cared and found the best loan that would fit my needs!! I will continue to recommend her to anyone looking for a home. Thank you Jenna!

ASHLEE THAYER

Dec 03, 2021

Kelsey was great! She helped us every step of the way through the process of buying our first home. It was very easy to get ahold of her and get all of our questions answered. She was very knowledgeable and really took the time to explain everything in detail.

Katie Tompkins

Nov 29, 2021

Working with Anthony and his team made the home buying experience much less stressful than it can be. He and Malina were always available and responded quickly to any questions or concerns I had throughout the process and were quick resolve any issues that arose. I would highly recommend them to anyone buying a home.

Summer Brook Heeringa

Nov 18, 2021

Anthony Bird at Riverbank is great to work with! He is quick to respond and thorough in explaining options. He takes the time to help you understanding what is available and what to expect so you feel comfortable with the decisions being made. He is also great at providing updates along the way with quick update videos and e-mail messages. He also has more options and flexibility than a standard bank or credit union. Definitely will be back for future needs and would highly recommend to others!

Cherie Larva

Nov 01, 2021

This was our first experience with Riverbank Finance, as well as Tomas. Tomas was very helpful in helping us find the lowest refi rate! He addressed all concerns professionally, quickly and efficiently! I would definitely recommend Tomas at Riverbank Finance, should you find yourself needing a new mortgage or refinance!

Kristen Louise

Sep 13, 2021

Brandon at Riverbank Finance is a rockstar. Communicative, knowledgeable, personable, and thorough. Sometimes in financial matters, you can feel like another number on a paper. Brandon really made us feel like our experience mattered to him, and took great care of us through the home-buying process. I recommend him to anyone looking to purchase or refinance a home. Thanks, Brandon!

Jessica LeFebre

Oct 18, 2021

I had such a great experience with riverbank finance. it took less than 3 weeks to refinance, they were responsive, explained everything to me in great detail, and made it easy to understand. highly recommend.

jpslop

Sep 21, 2021

I was very pleased with Riverbank Finance for my home refi. They were very thorough, yet we closed within a few weeks. Kelsey Robinson was my main contact, and she was very good at communicating and responded quickly to any questions I asked. She is definitely a person who you would want in your corner. When we closed, they even sent an agent to our home to sign the documents, making the whole process super convenient.

Paul Cornwell

Sep 17, 2021

We made a cross country move and Riverbank Finance came highly recommended to us. We worked with Anthony who did an amazing job of giving us clear and precise information throughout the entire process. It was a lot to juggle moving while trying to close on a home, but it was made far easier due to Riverbank Finance. In all honesty, working with Anthony was the least stressful part! I would highly recommend them!

Benjamin Oom

Aug 25, 2021

Update 08/2021: Amazed again with Tomas and the team. We decided to take advantage of the low mortgage rates and refinanced. They were able to help us eliminate PMI and bring our monthly payment down! Working with Tomas and the team was fantastic. They made the home buying process amazingly simple and quick. I would recommend them to anyone. And as others have said, they are very willing to answer all of your questions. Which was great as first time home buyers!

Tyler Companion

Aug 21, 2021

Working with Anthony at Riverbank Finance was easily the best decision I made when buying my first home. As many of you who are going through this a first time or who are refinancing know this process can be stressful to understand. Anthony and his team were great at answering any questions and never made me feel like i was a bother…. Trust me i asked many questions. I had such a great experience that I even refinanced with Riverbank. I will always highly recommend them to anyone. Especially if you looking for someone who is trustworthy, honestly, and efficient. Thank you Riverbank Finance!

Steve Steketee

Aug 12, 2021

My experience with Riverbank Finance and Kelsey Robinson has been nothing short of awesome. The process of refinancing my home was painless and extraordinarily quick, considering the market today. Kelsey was responsive, able to navigate changing scenarios, and great at putting forth solutions. If I could do it again tomorrow-I would, but now I have a few years to wait. Highly recommended.

andynjade Petersen

Aug 08, 2021

Tomas Frezghi at Riverbank finance is the absolute best! We worked with him during the process of securing a mortgage and he left no stone unturned to make that happen for us at a very low interest rate. He also assisted us in finding great home owners insurance at a better rate than we found ourselves. Then to top it all off at the very end of the home buying process he surprised us with taking an additional 1% off of our overall mortgage dues. As first time home buyers it was great to have Tomas at Riverbank finance looking out for us!

Kayliegh Halladay

Jul 20, 2021

I couldn't have asked for a better experience working with Sonya & Kim. Everything with the refinancing of my home went so smooth and easy! Sonya was incredible and was always quick to answer my emails and questions. Will most definitely be using them for any of my future needs! Thanks again for a quick, easy and stress-free process!

Chris Hall

Jul 15, 2021

Long overdue review - I have done two refinances (in 2017 and 2020) with Anthony Bird and Riverbank Finance. I cannot say enough about the professionalism, understanding, communication and competency of Anthony and his team. In my most recent refinance I wasted a lot of time and effort contacting other brokers and lenders just to prove to myself that Riverbank was providing the best service and lowest overall cost for my loan. At this point I implicitly trust Anthony and Riverbank, and on my next purchase or refi I wouldn't bother to contact anybody else.

Marissa Fellows

Jul 09, 2021

As a single woman, having a house of my own has always felt like a dream out of reach. Until now, with the gracious expertise of Kelsey Robinson at Riverbank Finance. She made sure we understood every detail of the process and masterfully communicated every line item expense. We were thrilled with how much she saved us on closing costs and our interest rate lock-in. No matter what twists and turns came about (buying a first home is complex!), she was transparent and direct so that we could make informed decisions. We had her on speed dial and I cannot say enough how grateful I am to have been in her service and care. Just look at this beauty I can now call home. Thank you, Kelsey and Riverbank Finance!

Shennondoah Fighter

Jul 07, 2021

Jenna is the best! Easily to get a hold of to answer all my questions at any time. Over all very patient for this first time home buyer. Highly recommend her to anyone looking. Thanks again for a smooth and responsive service.

Hadi Shobeyri

Jul 07, 2021

Josh was just amazing. He helped me get the lowest rate and the whole process was simple and easy. He always answered my emails or phone calls in a timely manner and he even called me after the closing to make sure that I was happy with the process. Will refer all my friends and family to them for sure.

Kimberly Dobrez

Jul 07, 2021

Besides getting me the best rate in town, Kelsey was able to get me the insanely quick closing that I wanted! From making an offer to closing in just 16 days!! As my needs and home search changed she was always on top of it and getting me my new loan options for each property type I looked at. She knew exactly what I was comfortable with spending and what my goals were, even when I'd lose sight of that, she knew exactly what to do to get me back to where I wanted to be! I honestly couldn't be happier and know I would not be in my dream home (at better than my dream price!) right now if it wasn't for her incredible skills!! I cannot recommend her enough!

Margie Davis

Jun 25, 2021

Damon Grosz did it again! I was fortunate to work with him on my initial purchase and now with a refinance. Again, Damon made the process easy and seamless. I closed in a matter of weeks. Damon explained everything up front and the results were as we discussed. No last minute changes or oops we weren’t expecting this! Damon is transparent, ethical and will work to give you what’s best for your situation. You are not just numbers to him. The level of service he provides, is much like having a good family member working for you. Honestly and simply, I trust Damon and will continue to recommend him without any reservations. Sincerely, Margie McKoy

Mike Stroup

Jun 18, 2021

We had a phenomenal experience working with Kelsey Robinson. She went the extra mile to answer our questions in clearly and at lightning-fast speed. I always dreaded applying for a mortgage, but Kelsey made it as enjoyable as possible, and made us feel like we were in safe hands for the largest purchase of our lives. Kelsey ended up getting us cleared to close in 8 days (weeks ahead of schedule)!!! I can't imagine ever working with anyone else.

Bree Blakeslee

Jun 01, 2021

Jenna Gordon was so amazing to work with and made the process of buying a house in a difficult market so much easier! She was able to answer all of our questions and work with our situation to help us make the best financial decision for our family. I definitely recommend her and the amazing team at Riverbank Finance!

James Van Norden

May 18, 2021

I tried refinancing through my old mortgage carrier and it was nothing but a hassle that did not even get completed. I turned to Josh and his team. They kept it simple and what a difference! Without a doubt, an awesome group to work with! They did an amazing job, highly recommend them!

JEANIA CANEL

May 10, 2021

I have worked with Anthony on two different mortgages over the past 5 years and he has been more than wiling to help me with any questions or concerns that arose. He is easy to talk with.All of his staff was very responsive whether by email, phone or text. Anthony has always assured me that any question I had was important. I appreciate his willingness to explain things in detail and take the time to do so! I'd recommend Anthony and his staff to anyone. Very professional group of associates.

L Jo

Apr 26, 2021

Andrew made all of our home buying and refinancing experiences very easy! We felt totally comfortable and confident in him. Would highly recommend!! Just referred my brother-in-law to him and they have also had a great experience!

Jessica Mixter

Apr 26, 2021

I did both my original mortgage and my refinance with Riverbank. Both times they were very responsive and each step moved quickly. They were able to beat everyone else’s rate both times. I can’t imagine using anyone else! They are so friendly and helpful! I was a first time home buyer and it was my first time refinancing. They made it super easy!

Melissa Guthrie

Apr 19, 2021

Just went through Riverbank for my first mortgage. Very pleased with their service. They had excellent communication throughout the whole process. Got me an excellent deal & I even qualitified for the HUD down payment assistance grant. Will definitely be doing business with them again and sending people their way.

S Z

Apr 19, 2021

I cannot say enough good things about Josh and his team over at Riverbank finance. they are always so quick to answer any questions you have throughout the process. They were very professional and responsive throughout the entire process. Malina Clements was a dream and honor to work with. Malina and Josh are the best of the best. Thank you so much!!!

Renee Chew

Apr 01, 2021

I was really nervous going into the refinance process for our mortgage. But Jenna and her team put me at ease. They are helpful with answering any questions and respond quickly. Any paperwork or signatures needed (except closing) are all easily completed online but if I had any questions they were just an email or call away. Everything with our refi went smooth and was handled at a face pace. I am very appreciative of Jenna and the team for getting this done for us. I highly recommend Jenna and Riverbank Finance.

Cara Kriesel

Mar 28, 2021

We absolutely loved working with Tony and the rest of the Riverbank Finance Team! They were helpful with questions, professional, quick to reply, walked us through every step of the way, and were able to get us in our home in no time. We highly recommend them and will be coming back for future home purchases.

Whitney Harney

Feb 02, 2021

Anthony Bird and his staff, namely Malina Clements made our homebuying process hassle free. Anthony was always available for any and all questions we had. Our Loan closed in less than 2 weeks. The team made sure we had all the documents we needed uploaded and ready to go when it was time to process our loan. As first time home buyers we didn't know what to expect, but we were very impressed with the professionalism, the knowledge and simple kindness we were shown. They made sure to find the best lender for US and gave us all the options and pricing for the loan. They were genuinely happy for us when we finally found a home. I would definitely recommend Riverbank Finance LLC as your mortgage brokerage. They are a premier company. They were kind, professional, and expedient.

Autumn Dangl

Feb 28, 2021

We recently refinanced with Anthony Bird and we had a wonderful experience. He was always quick to respond to my questions (and I had a lot) and he spent a lot of time looking into our different mortgage options to make sure we were getting the best deal. Everything was explained very well and was a very simple and stress free process.

Devin TePastte

Jan 29, 2021

I cannot say enough good things about Anthony and his team over at Riverbank finance. They have helped us now with the purchase of two homes, as well as three refinances for those properties. The communication is exceptional - they are always so quick to answer any questions you have throughout the process. Riverbank has also done a great job of adapting to the current times, utilizing technology more and more to further simplify the process. They are such a pleasure to work with, and it always feels like they truly have their clients bests interests in mind. I highly recommend!

Joseph Borowicz

Jan 04, 2021

I don't think there is a bad thing I could say about RiverBank Finance and their team. They were very professional and responsive throughout the entire process. Malina Clements was a dream and honor to work with. I sent multiple emails and questions to her and she was answered them quickly. I am sure I was a pain with all the questions, but she was always nice, respectful, and efficient with her responses. Even after the loan has closed she still responded to my questions quickly. Malina is the best of the best. Thank you so much!!!

Paul Yu

Dec 12, 2020

Bottom line: Experienced, fast service, lowest rates with highest integrity. I’ve worked with and have known Josh, one of the original mortgage brokers, for over a decade, since when he and his partner started Riverbank as a small 2-3 person operation. Needless to say, the fast, courteous, and individualized service is in the DNA of the company even with its tremendous growth. (1) regarding rates, they have always presented me when some of the most competitive rates out there. I’ve done at least two refinances/mortgages with them because of their great rates and have saved thousands of dollars over the years. (2) regarding professionalism, they are 100% above board and when they get me the best rate, I’ve gone with them. And when they can’t, they smile and encourage me to do what’s best for my family and finances. No pressure. (3) regarding process, they are fast, efficient and experienced. During the this pandemic times they were able to service my loan application process totally

Mark VanDellen

Nov 14, 2020

Anthony and the Riverbank Team truly function as a team to cover all the bases. They are the perfect combination of professional expertise and friendly service. We truly felt like they did everything with our best interest in mind as if it were their home and loan. Super high touch communication and smooth systems to support their efforts toward a quick close. We just closed yesterday and couldn't be happier!

Brianna Koster

Nov 13, 2020

Working with Damon at Riverbank Finance made refinancing a breeze, even during this unprecedented time. He was quick to respond, professional, and always made us feel comfortable. He gave us options we didn't know we had, and it was obvious he was looking out for our best interest. Their virtual system is top notch, and they even allowed for contactless signing and met us at our car. We have been telling everyone we know about Damon, and hope that you will use him for your mortgage/refinance needs too. He made it so easy.

Dominique Gray

Oct 07, 2020

I appreciate everyone on the Riverbank team. I was going through a situation and Jenna and Jordan stayed on top of me and didn’t let me fall off. They are a great team and they get the job done! I am so thankful to have worked with them and for them getting me in my new home! Definitely will be using the Riverbank team again in the future!

Denise Flikkema

Oct 02, 2020

You cannot get anybody better than Josh at River Bank financing!!! We had trouble with Chase bank getting a 30 year mortgage. We called Josh and had no problems at all!!! We almost lost our dream cottage because of the bank and Josh made it so that we are enjoying our dream today!!!!!They were so professional and prompt!!! Josh and his company are fantastic!!

Abel S

Oct 03, 2020

Josh was very helpful in the initial process. Once we got deeper into the process, his associate Malina joined and she was very helpful as well. The two made a great team. My fiancé and I just closed on our house and we honestly could not have wished for a better company to go through. Josh and his associates will definitely take care of you and go the extra mile. 10/10 recommended. Definitely worth more than 5 stars ????????

Dylan Closser

Oct 01, 2020

Kelsey at Riverbank Finance was absolutely wonderful to work with. She was very patient with our many questions and was very prompt in getting back to us. It was such a smooth process throughout and we'll definitely be returning for any future financing needs!

Kelsey Plasterer

Oct 02, 2020

We worked mostly with Kelsey Robinson, and to say that working with her was a pleasure is a complete understatement! Kelsey is so helpful, patient, caring, professional, and resourceful. She went the extra mile explaining, in detail, everything that was happening during the lending process. We always felt comfortable and encouraged to reach out to her with any concerns or questions. Kelsey was quick with her responses and always had very good information to give. As first-time homebuyers, I can't imagine having worked with anyone else and I would highly recommend working with Riverbank Finance; everyone that we worked with was professional and helpful. If you are a first-time homebuyer or you've already gone through this process before, do yourself a huge favor and ask to work with Kelsey Robinson, at Riverbank Finance!

Luwam Abraham

Sep 30, 2020

Tomas did a wonderful job with helping me with my loan as i was purchasing a home. He took his time and explained everything and responded quickly.

Andrew Peirano

Sep 30, 2020

Kelsey Robinson recently helped me upgrade and close on a house in the West Michigan area and it was a true delight to work with her. I actually evaluated several lenders and Kelsey was by far the most responsive and thorough. She truly went above and beyond her duties to try and get me the best rate and provided some one-on-one coaching to help improve my credit score. For a second-time home buyer, Kelsey was extremely responsive and patient. There were times I didn't understand what was going on and she'd just give me a call and explain things step-by-step. I also liked the software process Riverbank used. It is easy to upload and see statuses of where things are in the process. I've already recommended Kelsey to friends on the housing market and will continue to do so!

Rob V

Sep 16, 2020

Josh and his team at Riverbank were great. They never took longer than one business day to respond to my constant questioning and were the best priced.

Eric Haik

Sep 11, 2020

My experience with Anthony Bird and his staff was great. They were always very responsive, knowledgable and friendly. They made a very difficult process easy to navigate and I would not hesitate at all to recommend them for anyone looking for a finance company to work with.

Jake Pierce

Sep 09, 2020

The level of quality and support I got from riverbank was fantastic. The agents were quick to respond to my needs and helped me every step of the way. HIGHLY RECOMMEND.

Jessica LeFebre

Sep 10, 2020

I had such an easy experience refinancing with riverbank finance. it took less than 3 weeks, they were very responsive, and they explained everything to me in great detail but while making it easy to understand. highly recommend.

Jane Lipsey-Arizola

Sep 02, 2020

If I needed any assistance or had any questions Jenna, Jordan, and Claudia helped assist. Everyone was so great to us during the process and trying to get things done fast and as soon as possible for us to close. I wouldn’t have wanted to go through my first purchase as a homebuyer with anyone else. Jordan treated us as family. We put a offer on a home and was approved but we decided not to go through with sale due to location (we thought we had our minds made but I knew it wasn’t the right decision); no one tried to talk me out of my decision or convince me I was making the wrong choice. My mom closed on her house in December of 2019 and Jordan still keeps communication with my mom and answers any questions she has.

Enoc Martell

Sep 02, 2020

Josh and his team did a excellent job on everything Tours our new home.. I would recommend them to anyone.. thanks Josh

Susan White

Sep 07, 2018

I was relocating to a new state and found Riverbank online. My work required frequent moves so I've lived in many states, buying and selling homes with each move, and worked with many loan officers. When all was said and done, my experience with Riverbank was among the best I've had. My loan officer, Sonya Dody, was a godsend. From first contact she was friendly, helpful, professional, thorough, and -perhaps most importantly - very responsive. Even though we were 5 time zones apart, I never waited long for information and often woke up to emails with details for moving my mortgage forward. When underwriters required progressively more information, Sony quelled my frustrations and expertly shepherded my loan through the process. She brought in other team members to assist,as needed; all of whom were equally great to work with: informative, responsive, friendly and respectful, and professional. I always felt informed and updated with each step. I'm very glad to have found Sonya an

Kyle Emrich

Aug 25, 2020

Less than a year after purchasing our first home Kelsey helped us get a refinance on the same home at an amazing rate, saving us hundreds of dollars a month. If you're looking for someone who will make you a priority I would highly recommend Kelsey. We will be coming back to her on our next home purchase!

Matthew Steffes

Aug 25, 2020

Kelsey was great to work with throughout the entire process of buying our first home. She always responded very quickly to any questions that we had, and her expertise allowed us to get an excellent rate and a very quick close. I would definitely recommend Kelsey to anyone interested in buying a new home.

Kyle Bender

Aug 18, 2020

Eric and Pammy were Amazing!!!!! I got a deal on a property and needed to act fast to secure it. Eric dropped what he was doing to immediately help me. He checked with his team and found an underwriter for my situation. Eric and Pammy gave me updates the entire process, answered questions anytime, clear communication, and got things done!!! Amazing Team!

Stacy White

Aug 17, 2020

When I saw that rates were dropping I decided I wanted to look into possibly refinancing our loan, but wasn't sure where to start. I had mentioned to my brother and he HIGHLY recommended reaching out to Anthony and his team at Riverbank. From the first phone call and email exchanges, Anthony made the process simple and I knew I had made the right decision. They were very professional and quick to respond to any questions that I had. When he said we had the "clear to close" I thought that was too easy and was much quicker than I had anticipated! He guided me every step of the way and made sure I understood what everything meant. Extremely satisfied client!

Rachel Casanova

Aug 11, 2020

Damon came highly recommended by a co-worker and we couldn't have been more pleased. The process was efficient and his advice and rates were the most competitive. Don't waste your time with the large lenders when you can get exceptional customer service from Damon.

Ernie Silverthorn

Aug 08, 2020

Merry and I had an outstanding experience refinancing through Riverbank Financial. Andrew was just terrific to work with. Being a little old silver haired guy, I really appreciated Andrew's help with the technology involved in the process. He provided us the special attention and expertise we needed every step of the way. Andrew answered all of our questions, gave us great advice and went over and above what anyone could possibly expect in providing expert, professional service. I highly recommend this outstanding firm! Ernie Silverthorn

Sara Moore

Aug 08, 2020

Josh was amazing. Always available to answer our questions regarding refinance and got us the best deal!

Ginger Benbow

Jul 30, 2020

My lender was Heather and I could not be more pleased. I am pretty sure she works 24/7. She was so quick to reply, kind, informative and so kind. Thanks to her buying my first home was less stressful. She really goes above and beyond to get your needs met!

Ashley Lewis

Jul 29, 2020

I’m so happy we chose Anthony Bird and his team. We were refinancing our primary home with Quickenloans, which began in May, and started the process on our second home in June with Riverbank Finance LLC. We still haven’t closed with Quicken and I just received our first mortgage statement on the Refi we did with Anthony. We closed within a month with Riverbank Finance! Anthony’s team was quick, efficient, polite, responsive, and professional. Thank you!

R G

Jul 13, 2020

Absolutely wonderful to work with Andrew and Malina. Patient with me, kind, quick to respond. I chose them over my credit union, which is over by Lake Michigan because of these reasons.

Tom Wywrot

Jul 08, 2020

I wanted to extend my thanks and appreciation to Damon and his entire team at Riverbank Finance. The care and ease for how he kept me informed and worked with me was just an amazing experience. I learned a lot of the process, however, there were many, many steps he would watch out for, explain or handle himself to take the burden off of me and make process smooth, fast and frankly simple. Again, I wanted emphasize the care they took. They listened, they were patient, they were helpful, they were watching out for me, they were in it to help me get the best rate and opportunity I could ask for. I would highly recommend him to ANYONE and if I need it in the future, I will be working with him AGAIN!

A C

Jul 07, 2020

Working with Josh on originally purchasing our home, and then refinancing it 4 years later, was a fabulous experience. Josh is always quick to respond and quicker to help in any way he can. It was so nice knowing he was a quick call or email away, when we had questions or needed direction on something. Highly recommend this company!

Michelle Sonksen

Jun 17, 2020

The Riverbank Finance team was a pleasure to work with. I wanted to refinance my home to achieve a more competitive rate and the team did a great job securing an amazing rate (much more competitive than many other local credit unions and banks) and executing and closing the loan in 2 weeks! I would definitely recommend Riverbank Finance to anyone that is seeking an honest, highly professional team to assist in their financial needs.

Brad Bice

Jun 05, 2020

Anthony and his team did a wonderful job for us! They were very responsive, eased our minds during a troubling COVID pandemic, and ensured that we would get the best possible deal on our home. We were very happy working with Riverbank and would gladly work with them again, as well as refer any of our friends or family. Though we haven't met in person (yet) due to pandemic safety measures, they all feel like friends, which makes for a great experience with something that could traditionally be stressful and undesirable. Thank you to Anthony and the team at Riverbank for a wonderful experience!

Kimberly Alabi-Isama

Jun 01, 2020

Tomas was the best Lender Consultant EVER!! He was professional and honest at all times. He made it happen for me even with challenging credit score.I am a proud new Home Owner thanks to my team: Tomas, Melina, Julius, AFR lending, Scott, Michelle, Peter, Otis, , Pammy, and David. I will forever be grateful. I am recommending Tomas of Riverbank Finance to all my friends and family! If you are interested in buying a house then you must trust this team....

Whitney Dixon

May 30, 2020

Damon Grosz and Riverbank Finance were fantastic to work with from start to finish when we refinanced. He listened carefully to our needs and then helped us look at many different options until we found the best way to refinance that fit our financial situation. He always had our best interest in mind and worked hard to get us the best rate possible. We really appreciated his patience and great communication to make the process as easy as possible for us. I’d highly recommend his services. Thank you, Damon!

WiredRM .

May 26, 2020

Recently refinanced my house through Riverbank via a family recommendation. Having went through Quicken Loans two years ago to buy my house, I found the staff far more approachable and the process more streamlined and user-friendly. Great service, quick turnaround and they did what they could to ensure I got whatever discounts were possible. Absolutely satisfied.

Lindsay Laskowski

May 23, 2020

Anthony and his team made refinancing so easy! Anthony was very knowledgeable and helped to ease any uncertainty that we had going into this process. He was able to lock in our rate and execute everything that was needed with ease! I would highly recommend Anthony and the team at Riverbank Finance.

Kelly Dewey

May 19, 2020

Anthony Bird and his team were awesome to work with! They were always quick to respond when I had questions. The entire process for my mortgage was speedy and flawless! I will definitely recommend Riverbank Finance to my sphere of influence.

Adriana Kuhl

Apr 20, 2020

We worked with Riverbank Finance LLC to obtain a loan for a house. Damon was recommended to us and he really delivered great service. He and the company worked day and night to make sure our loan went through. Notifying us when the best options became available. I would absolutely reccomend this company!

Clay Selland

Apr 01, 2020

Anthony Bird gets it. I am a peer in the industry (company is in CA) but I ran across a piece Anthony did to explain the current mortgage market mess. The most concise and "plain language" explanation that I have seen and illustrates he understands what is going on and can help clients through it - a good guy in the industry ! Well done Anthony.