Riverbank Finance Google Reviews

Chris Bajwa

Apr 07, 2025

Josh at Riverbank took really great care of us from the very beginning of our mortgage application all the way through closing. He had great communication and was very responsive to all of our requests. He was patient and helpful and we felt empowered by his service to us in our mortgage process. We feel like we got the best product and rate possible for our situation. Very thankful for his help in this process!

Michael Flynn

Apr 03, 2025

Damon and his team were invaluable in helping us with everything we needed to purchase our home. If some paper work was a little off the gave easybto understand instructions to have everything in order. Any questions I had were responded quickly. They want you to succeed. I can not recommend them enough.

JC Ransom

Mar 21, 2025

Highly recommend working with John DeGraaf and the River Finance LLC team for mortgage/refinance needs. We researched and read many brokerage service reviews before deciding to work with Riverbank Finance and so happy that we did! John was professional, extremely knowledgeable in best practices in the industry, and kept our loan on track to close within a month of application. John was always prompt in answering our questions and did an excellent job in matching a home refinance loan to our specific needs. If/when the time comes again for another mortgage loan, there will be no hesitation in working with John and team again - Thank you!

KC Bennett

Mar 10, 2025

Sonya was fantastic. Always there to assist me. Kim was also fantastic. I am recommending riverbank finance with everybody because they helped me get a home and relatively quickly too. Great service. They both should get raises.

Darren Rose

Feb 20, 2025

I had the pleasure of working with Sonya Dody, and I can confidently say she is absolutely the best when it comes to real estate transactions. As a Senior Loan Officer at Riverbank Finance LLC, Sonya consistently delivers top-notch service. Her expertise in paperwork is second to none – every detail is handled with precision and care, ensuring a smooth and efficient process. Sonya’s commitment to accuracy and providing clear, up-to-date information is incredibly valuable. She takes the time to explain every step of the process, making sure clients are fully informed and comfortable with their decisions. Her professional advice and advisory standards are outstanding, offering insights that are both practical and strategic. Whether you're working with her in Michigan or Florida, Sonya’s dedication to her clients shines through. I highly recommend her to anyone looking for a knowledgeable, reliable, and professional loan officer!

Nicole McCarthy

Feb 04, 2025

Anthony and his team were amazing to work with! They were quick and efficient to answer all of my questions. They kept the process of closing on my house moving quickly. I would highly recommend them.

Stacey Rook

Jan 30, 2025

I recently worked with Tomas Frezghi at Riverbank Finance LLC to secure financing for an investment property, and I couldn't be more pleased with the experience. Tomas was excellent to work with—he took the time to understand my unique situation and helped me navigate the best loan options available. As a real estate broker, I’ve worked with dozens of mortgage professionals over the years, and Tomas truly stands out. His knowledge, professionalism, and clear communication made the entire process smooth and stress-free. I highly recommend Tomas to anyone looking for a top-tier mortgage broker!

Tony Pastor

Jan 25, 2025

After evaluating different financial products and opportunities for the best fit, we recently selected Riverbank Finance to assist us. We were entirely pleased with the service provided by Anthony Bird. He worked carefully and patiently with us, answered all questions, and was completely forthcoming. I was particularly impressed with his availability and quick response as issues arose, and the solutions he offered. Anthony and the Riverbank team made a potentially complicated process seem very simple. Thank you so much, I look forward to working with you in the future.

Bryan VandenBerg

Jan 08, 2025

Sonya helped us out so much with the sale of our old home and purchasing of our new home. She was quick to respond and gave us great insight into our options with financing. Definitely would recommend Sonya and her team to anyone looking to finance a home.

Jamika Smith

Jan 09, 2025

I recently worked with John DeGraaf at Riverbank Finance for my home mortgage, and his service was outstanding. John demonstrated exceptional expertise and professionalism, patiently answering all my questions and ensuring I understood each step of the mortgage process. His proactive communication and attention to detail made the experience stress-free. Thanks to John's dedication, I secured my first mortgage!! I highly recommend John DeGraaf for anyone in need of mortgage services.

Courtney Bement

Dec 30, 2024

John from Riverbank was so helpful and fantastic at his job. This was our first home purchase and he made it so easily. If you are shopping around for a home loan don’t sign until you talk to them to see if you can get a better deal!

Ariel Hernandez

Dec 04, 2024

Damon was absolutely wonderful to work with. He walked me through each step of the process, with patience. He was very communicative, patient, and mindful before, during, and even after closing. He and his team are very responsive and timely in communication.

Logan Velthuis

Dec 04, 2024

I had a very delightful time with Damon Grosz being my mortgage broker. He was able to pull a few strings for me and I feel he went above and beyond. Very thankful. When I had questions, he had answers. He didn't hesitate to make me feel heard. Thanks Damon.

Lacey Dean

Dec 04, 2024

I had a fantastic experience with Damon G. at Riverbank! He was very personable and great at explaining each step of the process I was going through. Definitely recommend if you are trying to get a decent loan on a MH! ????

Joey Hardison

Nov 13, 2024

Can't say enough about Sonya and the Riverbank Finance team. Sonya was very quick to respond to our request (after business hours). She was very transparent on the whole process and very responsive to all questions. The Riverbank Finance team got our closing taken care of on time with absolutely no issues. Thank you to all involved for making this a painless process.

Kate

Oct 29, 2024

Jenna is an incredible specialist! Time I had quite difficult financial situation as a beginning small business owner, and I lost my hope in obtaining the refinancing, but she was able to find a perfect solution for me and made miracle happen. Perfect communication skills, respect, total willingness to help - The best experience Overall!

Jacob

Oct 22, 2024

Searching for our perfect house was a long process but well worth it! Josh and his team were super helpful through every step! They made it really easy to reach out for any questions along the way.

Rebecca Rockburn

Oct 16, 2024

I cannot even begin to say how much Sonya and her team helped us with our mortgage! She is very responsive and is always there to answer your questions. She made this process so seamless! It was such a great experience. I would highly recommend Sonya!

Ryan Schuler

Oct 07, 2024

Sonya Dody was a great help getting me approved and closed on a tight deadline. The team was very responsive and always on top of everything that needed to be done. I highly recommend them for your financing needs!

Chris Sass

Oct 13, 2024

Great experience with Anthony at Riverbank! He really made my first time home buying experience smooth and easy. I appreciated his knowledge and expertise throughout the whole process. I would recommend working with Anthony for anyone looking to purchase a new home!

Bryan Lutke

Oct 03, 2024

I had a great experience with John Degraaf at Riverbank Finance. He was a very helpful loan officer who took the time to explain the processes they were using and was quick to respond to any questions I had. The whole process was quick and easy, thanks to them.

Luke Bliss

Sep 23, 2024

Anthony was great to work with! He gave me the best rate after shopping around for a while and he was a straight shooter the whole time. Highly recommend working with him!

Macy

Sep 24, 2024

Josh was great to work with! Our house buying process was very lengthy and he was still engaged with us until the very end! He was also motivated to make things right for us until the very end! Overall, we had a great experience with Riverbank Finance!

Megan Smith

Sep 16, 2024

I worked with Anthony for over two years during my long search for my first home and he was a pleasure to work with! Knowledgable, patient with all of my questions and generally pretty quick to reply. I would recommend Riverbank if you’re searching for a lender.

Ashley Cantrell

Aug 28, 2024

Sonya Dody is great. She has put up with me for years reaching out for information about home loans. She has never pressured me but always provided education so I would know what the next steps were towards purchasing a home. Even after she got me pre-approved a couple years ago and I changed to go in a different direction and do a land contract- She was informative and supportive and has now successfully gotten me refinanced on the land contract home. Thanks for everything Sonya.

Ladale Porter

Aug 29, 2024

Anthony was amazing period, point, blank!!! He got us an amazing rate on our refinancing. We went from 7.25% to 5.75%!!!! Anthony was extremely helpful during the entire process from beginning to end. He and his team are informative subject matter experts in refinancing. I highly recommend his services! Thank you Anthony!

Charles Bannan

Aug 15, 2024

We received excellent service from Riverbank Finance and specifically from our agent, Damon. Damon worked with us to get the best rate in a simple, timely fashion. We appreciated his attention to detail and his clear instructions. Thank you!

Juan Mundaca

Aug 01, 2024

I had the pleasure of working with Tomas Frezghi and his team. They were prompt, knowledgeable, and friendly. Tomas is a wonderful asset to Riverbank finance and went above and beyond to make sure I was taken care of. I highly recommend working with Tomas and his team at Riverbank finance.

Michael Donigan

Jul 30, 2024

Anthony Bird was an asset in helping me find the best options for finance to purchase my new home. He was available for any questions I had and was quick to respond. Highly recommend Anthony and his staff. I do feel the current process for financing/closing on a propery could be streamlined.

Johnathon Kasul

Jul 23, 2024

I worked with Damon who helped me with my first home purchase using a VA loan. He is very good at his job and was there to answer any questions I had along the way during the process. If you're looking to take out a mortgage or do a refinance, reach out to Damon and he will take good care of you.

P LJ

Jul 25, 2024

Josh was easy to work with; laid back yet conscientious and thorough, prompt with replies, and took the necessary time to listen and help come up with the best solutions for my situation. He was especially good at explaining things I was unfamiliar with and answering my questions in layman’s terms. I would highly recommend him for your mortgage needs and will definitely be using him in the future!

Jacob Tokarchick

Jul 18, 2024

I worked with Sonja Doddy to help me get financed on a house and she was amazing. She did everything she could to get to best loan that worked for me and my wife being first time buyers. She then went further and got us some incentives for our closing costs and saved us A LOT OF MONEY! She was also very thorough and gave us all the information we needed to understand the process of buying a home. I definitely recommend Sonja and riverbank financing if you’re looking to purchase a house!

Laura Whaley

Jul 13, 2024

Damon (and the team at Riverbank) were so great to work with! Damon made the process accessible by being available to answer my (many!) questions; he and his team were attentive to detail and swift in moving things along...I feel like they had my best interest at heart, and I'm grateful for their efficiency and personalized care!

Erik Stauffer

Jun 28, 2024

Anthony Bird was phenomenal in assisting me through the financing process. He and his team made the entire process quick and easy to understand and I can't recommend them enough. Be sure to ask for Anthony for all your mortgage needs.

K

Jun 10, 2024

I worked with Tomas for my mortgage, and he made the entire process incredibly easy and stress-free. Tomas was always available through text, calls, and emails, promptly answering every question I had. His clear and thorough explanations helped me understand each step of the process. I highly recommend Tomas for anyone seeking a reliable and communicative mortgage broker!

K P

Jun 05, 2024

We have now refinanced our home twice with Riverbank Finance; first a conventional, then a VA loan. The entire team (John, Kim, Pammy, Jen, and Jessica) has been so courteous, professional, and efficient. John, in particular, is very knowledgeable and worked very hard to save us a significant amount of money on the cost of the loan and the closing costs. You will benefit from an entire team with valuable expertise who has streamlined this process into a very user-friendly format. We highly recommend Riverbank for all your home financing needs!

david price

Jun 03, 2024

I had an exceptional experience working with Damon at Riverbank Finance during my home buying process. Damon expertly guided us through the VA home loan process, patiently answering all of our questions and explaining every detail thoroughly to ensure there were no surprises along the way. His professionalism and expertise made the entire process smooth and painless. I highly recommend Damon and Riverbank Finance for anyone looking for a seamless and stress-free home buying experience. Thank you, Damon, for your invaluable assistance!

mari perez

May 22, 2024

Damon at Riverbank Finance LLC was very helpful and knowledgeable. As a first time homeowner he answered all my questions and made the process very easy to understand. Always responded and flexible with my schedule.

Amelia Green

May 22, 2024

This company was awesome to work with. Josh and his team helped me and my husband to get through a very complicated situation we had for refinancing our home. Even though the case kept getting more and more complex as we worked stuff out, Josh and his team were always ready to provide timely assistance in every step of the process. They were very flexible with timing and case management and they even went above and beyond to help us find the right vendors when we needed inspections of any kind. I would 100% recomend working with them any time! You guys ROCK! we will be forever greatful for your help with our case.

Amanda Locke

May 03, 2024

Best and easiest experience I could’ve hoped for! Jenna was absolutely outstanding! Excellent communication and updates throughout! She never left me wondering what was going. HIGHLY RECOMMEND Riverbank!

Luis Pimentel

May 02, 2024

My wife and I applied for a loan a couple of month ago. It was our first loan so we were a little slow on getting everything that one would need to successfully get approved but nonetheless the patients of the agent and helpfulness were top notch. I am truly happy to have done business here and very grateful for the help I received.

Cara Logan

Apr 29, 2024

Five stars is not enough to express my gratitude for Tomas Frezghi and Kim Conklin! Both were so accessible and responsive and I felt like their only and most important client. Buying a home from across the country is stressful enough but Tomas made the entire process as easy as possible. He was in constant communication and consistently responded to my many questions same day. He was a voice of calm and expertise the entire time. I had reached out to other lenders in the beginning and Tomas stood above them all with his communication and checking in from my first contact with him. Thank you Tomas and team! I truly appreciate you and all that you do.

Kelly Ashley

Apr 12, 2024

Damon at Riverbank Finance LLC was so accommodating and helpful with both of my last purchases. He was able to walk me through the financial process, acquiring me a loan and following up every stop of the process.

Mar Cortez

Apr 09, 2024

Riverbank Finance LLC -Anthony Bird & Associates- is a superb mortgage broker. Great and clear communication, meticulous documentation proofing and reviewing, best rates and personalized mortgage plans. Highly recommended, this company really takes care of its customers. Make yourself a favor and call them to take care of your financial needs, you won’t regret it. We are closing today, and the process was made easy and smooth by Riverbank. Thank you Anthony! … O - Mar

Hayam sh

Apr 01, 2024

Josh Woodwyk was truly amazing. It took me than 2 years to find the right house, and during that time, I emailed Josh numerous times with various questions and applied for multiple houses in 2021 and 2023. Throughout this process, he remained exceptionally polite and patient, providing detailed answers to all my inquiries. Additionally, all my siblings utilized his services to secure their house loans, and we are all extremely satisfied with the results. We've even recommended him to our friends, who also benefited from his services in 2023. I wholeheartedly recommend Josh and his company to anyone seeking a seamless loan process. Not only does he offer the best loan rates, but he also ensures that you are approved for the highest possible amount. We had previously tried another company, but they provided us with an approval for significantly less than what Josh secured for us. Therefore, my siblings and I highly recommend him.

Rachael Rohde

Mar 06, 2024

Riverbank Finance is absolutely incredible to work with. I don’t think I could give enough compliments to Anthony Bird and his team. This was my first time purchasing a home and going through the entire process and they walked me through everything step by step, and when I say step by step I mean in a way that I understood. Not with large terms that went over my head and made me feel uncomfortable. They offered me every option available and gave me the choice with no added pressure. They worked around the clock to make the timeline work and hit my closing date and even worked with my financial planner directly so I didn’t have to play the middle man. If you’re looking for a superstar team that can get you the lowest rates in town, I HIGHLY recommend giving them a call! You won’t regret it!

Blake Lenhart

Feb 22, 2024

Tomas was great to work with. His interest rates were better than the competition. He was very knowledgeable and answered all of my questions. I will definitely work with him again in the future.

Shana Knowles

Feb 13, 2024

I reached out to the company and spoke to Jillian who told me she can help me obtain a loan. I specifically stated do not run my credit unless you can find a product that works for me. She promised me they could work with me. She ran my credit, I have an 750+ score and then told me they couldn’t help me find a loan that fit my needs due to her error. Really terrible! I’ll do a refinance on my other personal properties with another bank. All I wanted was honesty. I don't mind if you mess up we are all human, but don’t ignore my call bc we could have worked it out another way.

JJCOOL 21

Feb 07, 2024

Jillian Runkle exceeded all expectations! After a disappointing experience elsewhere, Jillian came to the rescue with her exceptional professionalism and efficiency. She not only managed to close our loan in just one week (although, let’s not set that as the standard!), but she did so with a level of expertise and grace that left us thoroughly impressed. It’s worth noting that this was her first close after transitioning to sales, which speaks volumes about her talent and adaptability. Jillian’s dedication and knowledge are truly outstanding, especially given the complexities involved in switching loan companies. Her informative approach and unwavering support turned what could have been a stressful ordeal into a seamless and enjoyable journey. If you’re in search of a loan officer who goes the extra mile, look no further than Jillian Runkle at Riverbank Finance LLC. She’s simply fantastic!

Shawn Moore

Feb 09, 2024

Worked with Anthony Bird. First time home buyer with very little experience in the area. Anthony helped right away, was always available, explained everything in great detail. Was available throughout the whole process, checked in occasionally when we were searching for homes. Sent us some videos as well explaining certain things for us. Got us a great rate especially compared to what I was hearing from other people. Would absolutely use their services again and recommend them to anyone.