Riverbank Finance LLC Accessibility Statement

General

Riverbank Finance LLC strives to ensure that its services are accessible to people with disabilities. Riverbank Finance LLC has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort and independence.

Conformance Standard

Riverbank Finance LLC's goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. We view accessibility as an ongoing effort and continually work to increase our site's accessibility and usability.

Accessibility on riverbankfinance.com

riverbankfinance.com makes available UserWay's Web Accessibility Widget, which is powered by a dedicated accessibility server. This software allows riverbankfinance.com to improve its compliance with WCAG 2.1.

Enabling the Accessibility Menu

The riverbankfinance.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

Riverbank Finance LLC continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan riverbankfinance.com with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on riverbankfinance.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on riverbankfinance.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist. We will make reasonable efforts to provide the information, item, or transaction you seek through an alternate communication method.

Formal Complaints

If you are not satisfied with our response, you may also contact the U.S. Department of Justice, Civil Rights Division, Disability Rights Section, or consult an attorney regarding your rights under the Americans with Disabilities Act (ADA) and applicable Michigan law.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Riverbank Finance LLC Customer Support as follows:

Email:

Phone: 1-800-555-2098

Mail: 3205 Eaglecrest Dr NE #206, Grand Rapids, MI 49525