I had the pleasure of working with John at Riverbank Finance and I can't express how grateful I am for his exceptional service. Throughout the entire home buying process, John proved to be a reliable and dedicated professional. Even when we encountered unexpected delays with the VA, John handled them with remarkable expertise and grace. His friendly and approachable demeanor made it feel like I was working with a trusted friend throughout the entire process.
One of the standout qualities of John was his ability to communicate effectively and navigate any challenges that arose. When we faced delays with the VA, John helped take charge and proactively addressed the issues, ensuring a positive outcome for myself! (from what I've read, positive outcomes with the VA are not exactly common). Johns ability to effectively communicate with all parties involved was a key component of overcoming the challenges we faced with the VA.
Working with John was an absolute pleasure. He was always easy